The unselected hardware profile is deleted if you select a hardware profile that does not match the docked or undocked state of the computer on a Windows XP-based portable computer (910623)

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

File name	File version	File size	Date	Time	Platform	SP requirement	Service branch
Ntkrnlmp.exe	5.1.2600.2868	2,137,088	16-Mar-2006	01:34	x86	SP2	SP2QFE
Ntkrnlpa.exe	5.1.2600.2868	2,057,984	16-Mar-2006	01:09	x86	SP2	SP2QFE
Ntkrpamp.exe	5.1.2600.2868	2,016,256	16-Mar-2006	01:09	x86	SP2	SP2QFE
Ntoskrnl.exe	5.1.2600.2868	2,180,992	16-Mar-2006	01:36	x86	SP2	SP2QFE