Description of the Microsoft Office Word 2003 post-Service Pack 2 hotfix package: November 16, 2005 (910282)


The information in this article applies to:

  • Microsoft Office Word 2003

SUMMARY

Microsoft has released the Word 2003 post-Service Pack 2 hotfix package for Microsoft Office Word 2003.

This article describes the following items about the hotfix package:

  • The issues that the hotfix package fixes.
  • The prerequisites for installing the hotfix package.
  • Whether you must restart your computer after you install the hotfix package.
  • Whether the hotfix package is replaced by any other hotfix package.
  • Whether you must make any registry changes.
  • The files that the hotfix package contains.

INTRODUCTION

This article describes the Microsoft Office Word 2003 issues that are fixed in the hotfix package that is dated November 16, 2005.

Issues that the hotfix package fixes

This hotfix package fixes the following issues that were not previously documented in a Microsoft Knowledge Base article:
  • In Word 2003, you open a document that was created in an earlier version of Microsoft Word. The document contains text that is formatted with the Symbol font. When you scroll through the document, you notice that text that was not formatted with the Symbol font when the document was created is now formatted with the Symbol font.
  • In Word 2003, you compare two documents that contain nested tables. If one of the documents contains a change, such as a deletion or an addition, the table appears as if it was deleted and then reinserted.

    This issue may occur when the Legal blackline option is enabled.
  • When you programmatically try to find an in-line shape in a Word 2003 document, the shape is not found. Additionally, you receive the following error message:
    Run-time error '5941':

    The requested member of the collection does not exist.
    This issue may occur if the following conditions are true:
    • The document contains drawing canvas shapes.
    • At least one of the drawing canvas shapes is located before the first in-line shape in the document.
  • Consider the following scenario. You apply numbering to text in a Word 2003 document. You click Track Changes on the Tools menu. Then, you make some changes to the text. In this scenario, when you scroll through the document, you notice that numbered text that you did not change appears as if you changed it.

    For example, the following changes appear in a numbered paragraph section even though you did not make any changes to the numbered paragraph:
    • A paragraph number appears as if it has been deleted.
    • The rest of the numbered paragraphs are renumbered.
    Note This issue is corrected when you turn off track changes and then turn on track changes again.
  • When you click a hyperlink in an HTML Web page that was created in Word 2003, the hyperlink may not function. This issue may occur when the hyperlink contains a bookmark name that contains trailing spaces.

MORE INFORMATION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

The following list contains prerequisites for the hotfix package:
  • The optimized version of this hotfix is a post-Microsoft Office 2003 Service Pack 2 hotfix. To install the hotfix, you must have Office 2003 Service Pack 2 installed. For more information about Office 2003 SP2, click the following article number to view the article in the Microsoft Knowledge Base:

    887616 Description of Office 2003 Service Pack 2

  • The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office 2003 with Service Pack 2 installed or Office 2003 with Service Pack 1 installed. However, we have tested this hotfix more extensively on Office 2003 with Service Pack 2 than we have on Office 2003 with Service Pack 1. If you install this hotfix on a computer that is running Office 2003 with Service Pack 1, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.

Restart information

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

You do not have to create any registry keys or modify any registry keys to use any hotfixes that this package contains.

Hotfix file information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that this article lists.

The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and times for these files are listed in coordinated universal time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Download information
File nameFile versionFile sizeDateTime
Office2003-kb910282-glb.exe11.0.8002.07,460,60016-Nov-200521:01
Microsoft Windows Installer .msp file information
File nameFile sizeDateTime
Winwordff.msp9,333,24816-Nov-200521:00
Winwordop.msp3,394,56016-Nov-200520:59
After the hotfix package is installed, the global version of this hotfix package has the file attributes, or later file attributes, that are listed in the following table.
File nameFile versionFile sizeDateTime
Winword.exe11.0.8002.012,066,50410-Nov-200518:00
Additional notes:
  • For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
  • For more information about the differences between the two .msp files, see the "Strategies for Updating Office 2003 Installations" topic. To see this topic, visit the following Microsoft Web site:

    http://office.microsoft.com/en-us/assistance/HA011525741033.aspx

For more information about the terminology that Microsoft uses when Microsoft corrects software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MajorLast Reviewed:3/23/2006
Keywords:kbnumbering kbformat kbhtml kberrmsg kbBug kbExpertiseInter kbfix kbQFE kbHotfixRollup kbOffice2003preSP3fix kbHotfixServer KB910282 kbAudITPRO kbAudEndUser
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