SYMPTOMS
Consider the following scenario:
- You start the Terminal Server Licensing tool (Licmgr.exe), and then connect to a Terminal Server license server.
- You click the Windows Server 2003 - Terminal Server Per User CAL Token node in the left pane.
- You press F5 or click Refresh on the View menu to update the display.
In this scenario, the Terminal Server Licensing tool may unexpectedly quit (crash). You may experience this problem after you install Microsoft Windows Server 2003 Service Pack 1 (SP1) on the Terminal Server.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
You must be running Windows Server 2003 Service Pack 1 (SP1) to apply this hotfix.
Note x64-based versions of Windows Server 2003 include SP1.
Restart requirement
You do not have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.Windows Server 2003 with SP1, 32-bit versions
|
| Licmgr.exe | 5.2.3790.2561 | 88,576 | 02-Nov-2005 | 02:06 | x86 |
Windows Server 2003, x64-based versions
|
| Licmgr.exe | 5.2.3790.2561 | 133,632 | 02-Nov-2005 | 16:32 | x64 |
Windows Server 2003 with SP1, Itanium-based versions
|
| Licmgr.exe | 5.2.3790.2561 | 236,032 | 02-Nov-2005 | 16:32 | IA-64 |