Computer Hangs After Removing Token Ring Card (91169)


The information in this article applies to:

  • Microsoft Windows for Workgroups 3.1
  • Microsoft Windows for Workgroups 3.11
This article was previously published under Q91169

SYMPTOMS

Your computer may stop responding (hang) after you remove your IBM Token Ring adapter if you have installed Novell NetWare as a secondary network in Windows for Workgroups. When you start your computer, the AUTOEXEC.BAT file processes successfully until it reaches the NET START command. It displays the following message:

Microsoft NetBind version 2.1

Your computer then hangs. To start your computer and gain access to your hard drive, you must use a bootable floppy.

RESOLUTION

To correct the problem, remove the network device driver statements from the CONFIG.SYS file.

MORE INFORMATION

If you are not using an IBM Token Ring adapter or have not installed Novell NetWare as your secondary network, you may receive errors after removing your network adapter. During CONFIG.SYS processing, the following displays:
MAC0006: Network interface hardware not found or not responding.

MAC0001: Init failure
Press any key to continue...
Once you press a key and the AUTOEXEC.BAT file begins processing, the following is displayed:
Error 5733: The protocol manager has reported an incomplete binding.
Although these errors do not prevent you from using your computer, they may be signs of an unstable configuration. Microsoft recommends that you remove the network device drivers from CONFIG.SYS and AUTOEXEC.BAT until your network adapter is back in your computer.

The products included here is manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Modification Type:MajorLast Reviewed:10/13/2003
Keywords:KB91169
©2003 Microsoft Corporation. All rights reserved.