Dial This Number Fails to Dial Phone Correctly (91082)


The information in this article applies to:

  • the operating system: Microsoft Windows 3.1
  • the operating system: Microsoft Windows 3.0
  • Microsoft Works 2.0
  • Microsoft Works 2.0a
This article was previously published under Q91082

SUMMARY

For the Dial This Number command to function in Microsoft Works for Windows, you must have a Hayes-compatible modem on either COM1 or on COM2. Also, Works for Windows must be set to the correct COM port.

MORE INFORMATION

To check this setting, choose Works Settings from the Options menu and make sure the appropriate COM port is selected.

A way to troubleshoot this function is to try the Autodial function from the Windows Cardfile application. If this does not work, then there may be a problem with the configuration or compatibility of the modem, or a conflict with another hardware device.
Modification Type:MajorLast Reviewed:11/24/2003
Keywords:KB91082
©2003 Microsoft Corporation. All rights reserved.