A network adaptor is not loaded on the client computer when you deploy Windows PE from a Windows Server 2003-based RIS server (909666)

RESOLUTION

Hotfix information

Note Because this hotfix replaces the Windows kernel (Ntkrnlmp.exe), this hotfix may override previous Windows kernel replacements.

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To apply this hotfix, you must have Windows Server 2003 Service Pack 1 (SP1) installed on the computer.

Note x64-based versions of Windows Server 2003 do not require this service pack.

Restart requirement

There is no restart requirement.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, x86-based versions

File name	File version	File size	Date	Time	Platform	SP requirement	Service branch
Ntkrnlmp.exe	5.2.3790.2568	2,454,528	11-Nov-2005	02:27	Not Applicable	SP1	SP1QFE
Ntkrnlpa.exe	5.2.3790.2568	2,268,672	11-Nov-2005	02:04	x86	SP1	SP1QFE
Ntkrpamp.exe	5.2.3790.2568	2,308,096	11-Nov-2005	02:04	Not Applicable	SP1	SP1QFE
Ntoskrnl.exe	5.2.3790.2568	2,416,640	11-Nov-2005	02:27	x86	SP1	SP1QFE

Windows Server 2003, Itanium-based versions

File name	File version	File size	Date	Time	Platform
Ntkrnlmp.exe	5.2.3790.2568	6,487,040	11-Nov-2005	20:29	IA-64

Windows Server 2003, x64-based versions

File name	File version	File size	Date	Time	Platform	SP requirement	Service branch
Ntkrnlmp.exe	5.2.3790.2568	4,420,096	11-Nov-2005	20:29	x64	SP1	SP1QFE
Ntoskrnl.exe	5.2.3790.2568	4,446,720	11-Nov-2005	20:29	x64	SP1	SP1QFE

MORE INFORMATION

How to install this hotfix into a flattened operating system image

To install this hotfix into a flattened operating system image, unpack the hotfix files, and then put the updated kernel into a flat operating system image to be installed by RIS.

To expand the hotfix files, follow these steps:

Click Start, click Run, type cmd, and then press ENTER.
At the command prompt, type cd directory, and then press ENTER.

Note directory is the location of the download hotfix file.
Type WindowsServer2003-KB909666-platform-LANG.exe /x, and then press ENTER.

Put the updated kernel from this hotfix into the directory of the flat operating system image file. For example, put the kernel in the following directory:

C:\RemoteInstall\Setup\English\images\Operating_System\Architecture

Note Operating_System and Architecture represent the names of the operating system and system architecture that you are updating.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Technical support for Windows x64 editions

Your hardware manufacturer provides technical support and assistance for Microsoft Windows x64 editions. Your hardware manufacturer provides support because a Windows x64 edition was included with your hardware. Your hardware manufacturer might have customized the Windows x64 edition installation with unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with your Windows x64 edition. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware.

For product information about Microsoft Windows XP Professional x64 Edition, visit the following Microsoft Web site:

http://www.microsoft.com/windowsxp/64bit/default.mspx

For product information about Microsoft Windows Server 2003 x64 editions, visit the following Microsoft Web site:

http://www.microsoft.com/windowsserver2003/64bit/x64/default.mspx