After you modify the files in the compressed folders on a WebDAV server, a Windows XP-based computer may not show the changes (909422)



The information in this article applies to:

  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition

SYMPTOMS

You map a drive on a Microsoft Windows XP-based computer to a Web Distributed Authoring and Versioning (WebDAV) server. After you modify the files in the compressed folders (.zip folders) on this drive, Windows Explorer may not show the changes in the compressed folders. Windows Explorer takes approximately one minute to display the correction. If you do not close Windows Explorer, you cannot see the changes in the compressed folders.

CAUSE

The problem occurs because of a stale cache entry. When you rename a file name, the client does not invalidate the local URL cache entry that corresponds to the original file name. Therefore, if the target name already exists in the cache, the file is not updated.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

You must have Windows XP Service Pack 2 installed to apply this hotfix.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Webclnt.dll5.1.2600.281068,09613-Dec-200505:12x86

WORKAROUND

To work around this problem, close Windows Explorer. You can open the folder from another client to verify that the update occurs. The update occurs approximately one minute after the file modifications.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Modification Type:MinorLast Reviewed:6/1/2006
Keywords:kbprb kbHotfixServer kbQFE KB909422 kbAudEndUser kbAudKnowledgeWorker