SYMPTOMS
When a domain controller that is running Microsoft Windows Server 2003 is restarted, the Domain Name System (DNS) service does not load all the DNS zones.
Other symptoms may include the following:
- Client computers that are connected to the server may experience logon times that are longer than 20 minutes.
- Network resources may be unavailable to client computers and servers that are connected to the domain controllers.
- The Lightweight Directory Access Protocol (LDAP) times out.
Additionally, the following error message is logged in the System event log:
Event Type: Error
Event Source: DNS
Event Category: None
Event ID: 4015
Date: 12/29/2005
Time: 5:12:23 AM
User: N/A
Computer: ComputerName
Description: The DNS server has encountered a critical error from the Active Directory. Check that the Active Directory is functioning properly. The extended error debug information (which may be empty) is "". The event data contains the error. Data: 0000: 00000051
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
You must be running Windows Server 2003 to install this hotfix.
Hotfix replacement information
This hotfix does not replace a previously released hotfix.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time item in Control Panel.Windows Server 2003 R2, 64-bit x64-based versions
|
| Dns.exe | 5.2.3790.2695 | 758,784 | 03-May-2006 | 03:42 | x64 | SP1QFE |
| W03a2409.dll | 5.2.3790.2695 | 26,112 | 03-May-2006 | 03:42 | x64 | SP1QFE |
| Wdns.exe | 5.2.3790.2695 | 442,880 | 03-May-2006 | 03:42 | x86 | WOW |
| W03a2409.dll | 5.2.3790.2695 | 25,600 | 03-May-2006 | 03:42 | x86 | WOW |
Windows Server 2003, 64-bit Itanium-based versions
|
| Dns.exe | 5.2.3790.527 | 1,026,560 | 03-May-2006 | 03:39 | IA-64 | RTMQFE |
| Ws03res.dll | 5.2.3790.527 | 67,072 | 03-May-2006 | 03:39 | IA-64 | RTMQFE |
| Wdns.exe | 5.2.3790.527 | 423,936 | 03-May-2006 | 03:39 | X86 | WOW |
| Wws03res.dll | 5.2.3790.527 | 67,584 | 03-May-2006 | 03:39 | X86 | WOW |
| Dns.exe | 5.2.3790.2695 | 1,125,888 | 03-May-2006 | 03:42 | IA-64 | SP1QFE |
| W03a2409.dll | 5.2.3790.2695 | 24,576 | 03-May-2006 | 03:42 | IA-64 | SP1QFE |
| Wdns.exe | 5.2.3790.2695 | 442,880 | 03-May-2006 | 03:42 | X86 | WOW |
| Ww03a2409.dll | 5.2.3790.2695 | 25,600 | 03-May-2006 | 03:42 | X86 | WOW |
Windows Server 2003, 32-bit x86-based versions
|
| Dns.exe | 5.2.3790.527 | 423,936 | 03-May-2006 | 00:40 | x86 | RTMQFE |
| Ws03res.dll | 5.2.3790.527 | 67,584 | 03-May-2006 | 00:26 | x86 | RTMQFE |
| Dns.exe | 5.2.3790.2695 | 442,880 | 03-May-2006 | 01:19 | x86 | SP1QFE |
| W03a2409.dll | 5.2.3790.2695 | 25,600 | 03-May-2006 | 01:11 | x86 | SP1QFE |