RESOLUTION
Windows Server 2003
This hotfix will prompt the user for the location to which to extract the file. The default location is
%windir%\system32.
Note The
%windir% placeholder represents the folder that contains the Windows operating system files. For example, the default location may be C:\Windows\system32.
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.PrerequisitesTo apply this hotfix, you must have
Windows Server 2003 Service Pack 1 installed.Restart requirementYou do not have to restart the computer after you apply this hotfix.Hotfix replacement informationThis hotfix does not replace any other hotfixes.File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, x64-based versions|
| Winssnap.dll | 5.2.3790.2631 | 1,151,488 | 02-Feb-2006 | 19:08 | x64 | Not Applicable |
| Wwinssnap.dll | 5.2.3790.2631 | 651,776 | 02-Feb-2006 | 19:08 | x86 | WOW |
Windows Server 2003, Itanium-based versions|
| Winssnap.dll | 5.2.3790.2631 | 2,042,368 | 02-Feb-2006 | 19:08 | IA-64 | Not Applicable |
| Wwinssnap.dll | 5.2.3790.2631 | 651,776 | 02-Feb-2006 | 19:08 | x86 | WOW |
Windows Server 2003, 32-bit versions|
| Winssnap.dll | 5.2.3790.2631 | 651,776 | 02-Feb-2006 | 19:07 | x86 |
Windows XP
This hotfix will prompt the user for the location to which to extract the file. The default location is
%windir%\system32.
Note The
%windir% placeholder represents the folder that contains the Windows operating system files. For example, the default location may be C:\Windows\system32.
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.PrerequisitesThere are no prerequisites to apply this hotfix.Restart requirementYou do not have to restart the computer after you apply this hotfix.Hotfix replacement informationThis hotfix does not replace any other hotfixes.File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Windows XP|
| Winssnap.dll | 5.2.3790.2631 | 651,776 | 02-Feb-2006 | 19:07 | x86 |
Windows XP, x64-based versions|
| Winssnap.dll | 5.2.3790.2631 | 1,151,488 | 02-Feb-2006 | 19:08 | x64 | Not Applicable |
| Wwinssnap.dll | 5.2.3790.2631 | 651,776 | 02-Feb-2006 | 19:08 | x86 | WOW |