Xbox 360: You receive the "There was a problem performing that action" error message when you try to try to perform an action in the Xbox Dashboard (909156)



The information in this article applies to:

  • Microsoft Xbox 360
  • Xbox Video Game System

SYMPTOMS

When you try to try to perform an action in the Xbox Dashboard, you receive the following error message:
There was a problem performing that action.

CAUSE

Many things can cause this error message. The specific cause of this behavior can depend on the action that you are trying to perform in the Xbox Dashboard.

THINGS TO TRY

  1. Try to perform the action in the Xbox Dashboard again.
  2. Turn the console off, turn the console back on, and then try the action again.

Modification Type:MinorLast Reviewed:10/3/2006
Keywords:kbxboxext kbXboxPeripherals kbXboxConsole kbXbox360PacRimPortal kbXbox360EuropePortal kbXbox360AmericasPortal kbPubTypeKC kbtshoot KB909156