The Microsoft CRM 3.0 Client for Microsoft Office Outlook background synchronization of contacts causes the mouse cursor to flicker (908179)
The information in this article applies to:
SYMPTOMSDuring background synchronization of contacts from your Microsoft CRM Server using the Microsoft CRM 3.0 client for Microsoft Outlook causes the mouse cursor to flicker and Microsoft Outlook to become unusable . This is especially noticeable when a large number of contacts are synchronizing, such as after installation, data import, or data migration.CAUSEThis is a known problem in Microsoft Office Outlook.RESOLUTIONThe error message received during Microsoft CRM 3.0 client for Outlook setup is a warning message and setup should complete. To correct this problem following setup, do the following: - For Microsoft Office Systems 2003, install Microsoft Office Outlook 2003 Service Pack 2. To do this, visit the following Microsoft Web site:
- Install the Microsoft Outlook 2002 post-Service Pack 3 hotfix package. To do this, visit the following Microsoft Web site:
For more information about the Microsoft Outlook 2002 post-Service Pack 3 hotfix package, click the following article number to view the article in the Microsoft Knowledge Base:
899526
Description of the Microsoft Outlook 2002 post-Service Pack 3 hotfix package: May 25, 2005
| Modification Type: | Major | Last Reviewed: | 2/21/2006 |
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| Keywords: | kbinfo KB908179 kbAudEndUser kbAudITPRO |
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