FIX: You receive a "System.OutOfMemoryException" error message when you import a very large Site Deployment Object package in Content Management Server 2002 (907649)

SYMPTOMS

When you import a very large Site Deployment Object (SDO) package in Microsoft Content Management Server (MCMS) 2002, you receive a "System.OutOfMemoryException" error message. This problem occurs regardless of whether you run the import from a client computer or from the server.

When you import the package through Site Manager, you receive the following error message:

Error: 0
Description: Exception of type System.OutOfMemoryException was thrown.
Severity: 5
Source: (ISOK File nrxmlproxy.cpp, Line 669)
Debug info: N/A
Extra info: N/A
Client Source: CImProgress::ProcessPackage
Recommended Action: N/A

Additionally, the following error messages may be logged in the MCMS 2002 Application log and in the Microsoft SQL Server Application log:

MCMS 2002 Application log
MCMS Site Deployment - Error occurred.
System.Data.SqlClient.
SqlError: A severe error occurred on the current command.
The results, if any, should be discarded.
SQL Server Application log
Error: 17803, Severity: 20, State: 12
Insufficient memory available.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Content Management Server 2002. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

906142 How to obtain the latest Microsoft Content Management Server 2002 service pack

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Content Management Server 2002 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

You must have Content Management Server 2002 Service Pack 1a (SP1a) installed to apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

File Information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version     Size       File name
   -----------------------------------------------------------------
   02-Sep-2005  21:27  5.0.4547.0  2,050,560  Nrsitedeployserver.dll

Note Because of file dependencies, the most recent hotfix or feature that contains these files may contain additional files.