Xbox 360: How to troubleshoot the Xbox 360 VGA HD AV Cable (907603)

MORE INFORMATION

Note To identify a cable or obtain more information about cables, visit the following Web sites:When you use the VGA HD AV Cable, you may experience one or more of the following conditions:

• Picture without sound
  For more information, see the "Picture without sound" section.
• Sound without a picture
  For more information, see the "Sound without a picture" section.

Picture without sound

Make sure that you connected the video and audio connectors to the same input group on the back of the TV. If you use digital audio, make sure that you turned on the audio receiver and that the audio output setting in the Xbox Dashboard corresponds to the setting on the TV.

Sound without a picture

Verify that you turned on the TV. Make sure that you connected the video and audio connectors to the same input group on the back of the TV. Make sure that you set the TV to display the input group into which the VGA HD AV Cable video connectors are plugged.

If the problem persists, you can also reset your display settings. For more information about resetting your display settings, see the following Knowledge Base article:

Note Do not take your Xbox 360 console or its accessories to your retailer for repair or service unless an Xbox Customer Support representative instructs you to do this.