Event ID 2012 is logged when you try to access files on a Server Message Block (SMB) file share that resides on a Windows 2000 SP4-based computer (907546)

Event Type: Error
Event Source: Srv
Event Category: None
Event ID: 2012
Description: The server has encountered a network error.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

Because of file dependencies, this hotfix requires Windows 2000 Service Pack 4.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

File name	File version	File size	Date	Time	Platform
Mrxsmb.sys	5.0.2195.7065	413,232	19-Aug-2005	13:49	x86
Rdbss.sys	5.0.2195.7061	170,800	19-Jul-2005	05:42	x86