Xbox 360: Two red lights flash on the Ring of Light (907533)



The information in this article applies to:

  • Microsoft Xbox 360
  • Xbox Video Game System

SYMPTOMS

The two left quadrants of the Ring of Light flash red on the front of the Xbox 360 console.

CAUSE

This behavior occurs when the internal temperature of the console exceeds the acceptable limits. You may think of this as too hot, overheating, and so on.

THINGS TO TRY

  1. Let the Xbox 360 console cool.

    Note You may have to wait several hours for the console to cool enough. Do not turn on the console when the console is hot.

  2. Verify that the console has sufficient ventilation and that the fans are operating. For more information about ventilation, see the "More Information" section.
  3. If the two lights continue to flash red after you try steps 1 and 2, contact Xbox Customer Service.

MORE INFORMATION

To try to prevent this problem, use the following precautions:
  • Do not block any ventilation openings on the Xbox 360 console.
  • Do not put the Xbox 360 console on a bed, on a sofa, on a carpet floor, or on any other soft surface that may block ventilation openings.
  • Do not put the Xbox 360 console in a confined space, such as a bookcase, a rack, or a stereo cabinet, unless the space is well-ventilated.
  • Do not put the Xbox 360 console near any heat source, such as a radiator, a heat register, a stove, or an amplifier.

Modification Type:MinorLast Reviewed:6/5/2006
Keywords:kbxboxext kbXbox360PacRimPortal kbXbox360EuropePortal kbXbox360AmericasPortal kbXboxConsole kbtshoot kbPubTypeKC kbinfo KB907533