You receive a "Stop 0x00000051 REGISTRY_ERROR" message when a corrupted user profile is loaded on a computer that is running Windows Server 2003 (907317)



The information in this article applies to:

  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Datacenter Edition
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Datacenter x64 Edition

SYMPTOMS

When a corrupted user profile is loaded on a computer that is running Microsoft Windows Server 2003, the computer stops responding. When this problem occurs, you receive the following error message:
Stop 0x00000051 REGISTRY_ERROR

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.Windows Server 2003, 32-bit versions
   Date         Time   Version              Size  File name  Service pack
   ----------------------------------------------------------------------
   10-Sep-2005  00:14  5.2.3790.407    2,411,520  Ntkrnlmp.exe 
   09-Sep-2005  23:37  5.2.3790.407    2,067,456  Ntkrnlpa.exe   
   09-Sep-2005  23:37  5.2.3790.407    2,112,000  Ntkrpamp.exe
   10-Sep-2005  00:06  5.2.3790.407    2,210,304  Ntoskrnl.exe
   04-May-2005  00:47  5.2.3790.324      355,840  Srv.sys
   10-Sep-2005  00:56  5.2.3790.2527   2,454,016  Ntkrnlmp.exe        SP1
   09-Sep-2005  14:28  5.2.3790.2527   2,268,160  Ntkrnlpa.exe        SP1
   10-Sep-2005  00:27  5.2.3790.2527   2,308,096  Ntkrpamp.exe        SP1
   10-Sep-2005  00:56  5.2.3790.2527   2,416,128  Ntoskrnl.exe        SP1
   10-Sep-2005  00:36  5.2.3790.2527      32,256  Arpidfix.exe        SP1
Windows Server 2003, 64-bit Itanium-based versions
   Date         Time   Version              Size  File name  Service pack
   ----------------------------------------------------------------------
   09-Sep-2005  14:29  5.2.3790.407    5,614,080  Ntkrnlmp.exe
   09-Sep-2005  14:29  5.2.3790.324      994,304  Srv.sys
   09-Sep-2005  14:29  5.2.3790.2527   6,484,480  Ntkrnlmp.exe        SP1
   09-Sep-2005  14:29  5.2.3790.2527      74,752  Arpidfix.exe        SP1
Windows Server 2003, 64-bit x64-based versions
   Date         Time   Version              Size  File name
   --------------------------------------------------------------
   09-Sep-2005  14:29  5.2.3790.2527   4,418,048  Ntkrnlmp.exe
   09-Sep-2005  14:29  5.2.3790.2527   4,445,184  Ntoskrnl.exe
   09-Sep-2005  14:29  5.2.3790.2527      43,008  Arpidfix.exe

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Modification Type:MinorLast Reviewed:7/26/2006
Keywords:kbQFE kbHotfixServer kbWinServ2003SP1fix kbWinServ2003preSP1fix kbBug kbfix kbpubtypekc KB907317 kbAudEndUser