Xbox 360: You cannot change the Windows Live ID account that is associated with your Xbox Live gamer profile (906926)


The information in this article applies to:

  • Microsoft Xbox 360
  • Microsoft Xbox 360 Hard Drive
  • Microsoft Xbox 360 Memory Unit
  • Xbox Video Game System

SYMPTOMS

You cannot change the Windows Live ID account that is associated with your Xbox Live gamer profile.

CAUSE

This behavior is by design. The Windows Live ID credentials that you used when you added Xbox Live to your gamer profile are permanently associated with your Xbox Live enabled profile.

THINGS TO TRY

  1. Have the owner of the Windows Live ID account under which the gamer profile was created unlock all parental controls so that you can use the Xbox Live enabled profile without restrictions.

MORE INFORMATION

You may want to change the Windows Live ID account that is associated with your Xbox Live enabled profile for many reasons. The following reasons are some examples:
  • You want to use the Windows Live ID credentials with an instant messaging service on Xbox Live so that you can receive alerts.
  • You are now an adult, and you want to change your Windows Live ID account to remove all parental controls that are associated with your account.
  • You want to use the Windows Live ID account together with a different Xbox Live enabled profile.
Even if you cancel your Xbox Live account, you cannot use the same Windows Live ID account together with a new Xbox Live enabled profile. Your Windows Live ID credentials are permanently linked to a specific Xbox Live enabled profile. You cannot break this link.

If your current account is parentally controlled and you become an adult, your account will continue to be parentally controlled. You must have the owner of the Windows Live ID account who established parental controls on your account turn off those parental controls so that you can use the Xbox Live enabled profile without restrictions.

For more information about how to unlock a parentally controlled Xbox Live enabled profile, click the following article number to view the article in the Microsoft Knowledge Base:

908218 Xbox 360: How to override console level Family Settings

Modification Type:MinorLast Reviewed:10/2/2006
Keywords:kbxboxext kbXboxLiveConnectivity kbXboxBilling kbXbox360PacRimPortal kbXbox360EuropePortal kbXbox360AmericasPortal kbXboxLiveFeatures kbPubTypeKC kbtshoot KB906926
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