RESOLUTION
To resolve this problem, install the hotfix that is described in this article. This hotfix adds the option to format a Memory Stick by using the FAT32 file system.
Note The FAT32 file system is not supported by all digital cameras and other electronic devices. Therefore, before you format a Memory Stick by using the FAT32 file system, verify that the FAT32 file system is supported by the device that you want to use with the Memory Stick.
For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base:
898456
A removable media device is no longer recognized after it is reformatted in Windows XP
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
------------------------------------------------------------
04-Oct-2005 04:14 2600.2768.503.0 285,184 Dmdlgs.dll
04-Oct-2005 01:09 5.1.2600.2768 29,696 Format.com
04-Oct-2005 04:14 6.0.2900.2768 8,452,608 Shell32.dll
04-Oct-2005 00:57 5.1.2600.2768 21,504 Xpsp3res.dll