A user in an Exchange Server 2003 organization receives a regular e-mail message instead of a meeting cancellation note from a Lotus Notes user (906169)


The information in this article applies to:

  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition

SYMPTOMS

A user in a Microsoft Exchange Server 2003 organization receives a regular e-mail message instead of a meeting cancellation note from a Lotus Notes user.

RESOLUTION

To resolve this issue, install the latest Microsoft Exchange Server 2003 Connector for Lotus Notes on the server that is running Exchange Server 2003.
The following file is available for download from the Microsoft Download Center:

DownloadDownload the NotesCon.exe package now.

Release Date: 12/7/2005

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Note You must install Microsoft Exchange Server 2003 Service Pack 2 (SP2) before you install the latest Exchange Connector for Lotus Notes. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

You must also run Lotus Notes Client 6.x to use the new connector's feature set.

MORE INFORMATION

When a Lotus Notes user removes an Exchange user from a meeting and then sends an update, the Exchange user should receive a meeting cancellation note. The Exchange user can then remove the meeting from his or her calendar by clicking Remove from calendar in the note. Without the meeting cancellation note, the Exchange user must remove the meeting manually.

Steps to reproduce the issue

  1. A Lotus Notes user sends a meeting request to two Exchange users.
  2. The Exchange users accept the meeting.
  3. The Lotus Notes user opens the meeting request responses from the Exchange users.
  4. The Lotus Notes user clicks Remove Invitees to remove one Exchange user and then sends the update.
The Exchange user who was removed receives a regular e-mail message. The message does not indicate that the meeting is canceled.
Modification Type:MajorLast Reviewed:2/14/2006
Keywords:kbtshoot kbprb KB906169 kbAudITPRO
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