FIX: You receive a "Stop: 0x0000008E" error message when you back up or copy files from a computer that is running Windows Server 2003 SP1 to a network drive by using Windows Services for UNIX 3.5 (904838)

SYMPTOMS

When you back up or copy files from a computer that is running Microsoft Windows Server 2003 Service Pack 1 (SP1) to a network drive, you may receive the following error message:

Stop: 0x0000008E (0xc0000005, 0xf734eab5, 0xf5f69a2c, 0x00000000)

This problem may occur when the following conditions are true:

The network drive is located on a computer that is running UNIX.
You have installed Microsoft Windows Services for UNIX 3.5 on the computer that is running Windows Server 2003 SP1.
You use the Client for NFS command-line tool in Windows Services for UNIX to mount the network drive.
One or more of the files that you back up or copy is larger than 4 gigabytes (GB).

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

You must have Windows Services for UNIX 3.5 installed on the computer to apply this hotfix. You must only apply this hotfix to a computer that is running the Client for NFS service.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version      Size     File name
   ----------------------------------------------------
   05-Aug-2005  12:51  8.0.1969.37  311,424  Nfsrdr.sys

MORE INFORMATION

For more information about the Client for NFS command-line tool, click the following article number to view the article in the Microsoft Knowledge Base:

324055 How to install Client for NFS on Windows for a UNIX-to-Windows migration

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.