The build number of the update rollup package is 1.02.3297.173 for Microsoft CRM 1.2 Sales for Outlook and for the server components of Microsoft CRM 1.2. The build number of the update rollup package is 1.02.3297.171 for the Microsoft CRM 1.2 version of the Microsoft CRM-Exchange E-mail Router.
The file names for the Microsoft CRM 1.2 version of the Microsoft CRM-Exchange E-mail Router packages contain "KB909297" to make sure that the server packages and the Microsoft CRM-Exchange E-mail Router packages are correctly registered in Add/Remove Programs in Microsoft Windows when the packages are installed on the same server. For example, the file names that contain "KB909297" make sure that the packages are correctly registered on a server that is running Microsoft Small Business Server.
Fixes for the following key issues are included in Update Rollup 2. This update rollup includes all the fixes that were included in Update Rollup 1 for Microsoft CRM Sales for Outlook 1.2.
Fixes for the following issues are included in Update Rollup 2. This update rollup includes all the fixes that were included in Update Rollup 1 for Microsoft CRM Sales for Outlook 1.2.
Article number | Title |
830360 | Default picklist value in an Opportunity, Contact, or Account is not set if the record is created from Lead conversion in Microsoft Business Solutions CRM
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832869 | After daylight-saving time starts, Advanced Find may not return records that were created before that date in Microsoft CRM and in Microsoft CRM Sales for Outlook |
833356 | Microsoft Business Solutions CRM contact and account records take a long time to save
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833621 | Microsoft Business Solutions CRM Sales for Outlook 1.2 enhancements |
834640 | Attachments to e-mail may not be sent in Microsoft CRM Sales for Outlook |
834913 | You are prompted for parameters two times when you try to print a parameter-driven report in Microsoft Business Solutions CRM version 1.2
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835292 | Copying a role does not work in Microsoft Business Solutions CRM version 1.2
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835293 | Error "The file name is too long" occurs when you try to save an account in Microsoft Business Solutions CRM 1.2
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835296 | E-mail templates are not sorted in alphabetical order in Microsoft Business Solutions CRM 1.2
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835306 | Fix available for when Actual Close Date field is not populated if Workflow sales process rule is "Change the State to Won" in Microsoft CRM 1.2
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835307 | The Created On Last 7 Days column in the Advanced Find dialog box returns all records instead of the records that were created during the last seven days in Microsoft CRM |
835314 | Column headings disappear when you scroll right and then click the Preview icon to view a record in a custom view in Microsoft CRM 1.2
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835315 | The Regarding field is not set for some replied e-mail messages in Microsoft CRM 1.0 and 1.2
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835316 | The URL field is no longer an active Web link on the product, unless you are logged on as the Integration user in Microsoft CRM 1.0 and 1.2
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835319 | You receive an error message when you try to assign Microsoft CRM records to a valid user account after the original user account has been deleted from Active Directory
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835582 | Certain sales orders and quotes fail to open and an error message occurs in Microsoft CRM 1.0 and 1.2 |
837059 | Update to Microsoft Business Solutions CRM 1.2: Add Coordinated Universal Time +12:00 to the list of selectable time zones
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838527 | Windows Millennium-based Web client locks after upgrading to Microsoft Business Solutions CRM 1.2
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839150 | Microsoft Business Solutions CRM installation fails with the error "Failed to Install Microsoft CRM Server"
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839155 | When you use a workflow rule to create a telephone call activity in Microsoft CRM 1.2, the ActualDurationMinutes value is not updated with the DefaultTimeSpent value for the activity
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839156 | Unable to close an opportunity if "User Provided" is selected for the estimated revenue and no revenue amount is specified in Microsoft Business Solutions CRM version 1.2
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839160 | You can select deactivated entities in the Regarding field of an Appointment activity in Microsoft CRM
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839163 | Microsoft CRM 1.2 Post URL action fails when calling a Web service or Web application that performs a long running operation
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839586 | Import on the Customizations page causes an Access denied error message on all views in Microsoft CRM 1.2
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839587 | You receive a "Publish completed with errors" error message when you add a new picklist value to the Preferred Contact field in Microsoft CRM
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840058 | An Internet Explorer message appears when you promote an e-mail to a Microsoft CRM activity in Microsoft CRM Sales for Outlook 1.2
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840306 | Using the Find field to search for text does not display the results unless you are on the first page of the results list in Microsoft CRM version 1.2
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841284 | Microsoft Business Solutions CRM version 1.2 hotfix for 830360 and 839156 |
841411 | Unhandled exception occurs when working with existing E-mail Activities in Microsoft CRM 1.2
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841483 | The Look Up Records dialog box will not return a search for queues in Microsoft Business Solutions CRM 1.2
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841648 | A message appears in the Check Names dialog box when an Appointment record is updated in Microsoft CRM Sales for Outlook 1.2
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842167 | You receive an error message when you try to open a past-due activity in Microsoft CRM 1.2
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842539 | Modified On and Est. Revenue values on the opportunity form are not updated in Microsoft Business Solutions CRM 1.2
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842540 | An Internet Explorer script error occurs when you try to refresh the Filter Criteria page in Microsoft Business Solutions CRM 1.2
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843172 | The custom picklist field is set to NULL by default on Quote records created from the Opportunity form in Microsoft CRM 1.2
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843173 | In Microsoft CRM 1.2, the "To" field is not resolving with existing Contacts, and E-mail Activities are not associating to the originating Case
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870574 | You receive an "Error in formula This field name is unknown" error message when you try to configure certain report filters in Microsoft CRM 1.2
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870575 | Carriage returns in the quote's description are removed on mail merge from Microsoft CRM Sales for Outlook 1.2
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870576 | You receive a "Page cannot be displayed" or an "Unexpected error has occurred" error message when you try to send an e-mail by using Microsoft CRM 1.2 Sales for Outlook
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870578 | Microsoft CRM 1.2 hotfix rollup for the problems that are documented in Knowledge Base articles 832869 and 835307 |
870635 | An update is available to enable Microsoft CRM to work on Microsoft Windows XP Service Pack 2 and on Microsoft Windows Server 2003 Service Pack 1 |
873261 | Microsoft Business Solutions CRM Sales for Outlook 1.2 performance enhancement update
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873262 | Improve synchronization performance when Microsoft Business Solutions CRM Sales for Outlook 1.2 is taken offline
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885031 | Workflow Manager does not display all previous activities when inserting a new WAIT statement condition in Microsoft CRM 1.2
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885368 | You cannot create a contact in Microsoft Business Solutions CRM 1.2 |
885754 | The Microsoft CRM 1.2 Sales for Outlook client or Web client may become unresponsive during Advanced Find searches
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886283 | An error occurs after you configure Microsoft CRM 1.2 to use a non-U.S. currency number grouping format |
886355 | Microsoft CRM 1.2 Hotfix Rollup for 840058, 841648, 843172, 870575, 888004, 888005, and 888006 |
887842 | You receive an "Error: This is an unexpected token. The expected token is 'SEMICOLON'. Line 1 position 1780" message when you click the Sales Process tab in Microsoft CRM 1.2
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888004 | Cannot create orders that have 0.00 price per unit for the order product in Microsoft CRM 1.2
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888005 | Closing a Microsoft CRM task through Microsoft Outlook does not set the Actual End field on the task in Microsoft CRM Sales for Outlook 1.2
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888006 | Microsoft CRM toolbar occasionally cannot be loaded in Microsoft CRM Sales for Outlook 1.2
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888331 | Unable to add customized fields after deleting a default Name field that contains an apostrophe on the Contact page in Microsoft CRM 1.2
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889642 | You receive a "The syntax of the value for prompt 'List1' is incorrect near '<value>'" error message when you try to print a parameterized report in Microsoft CRM 1.2
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889705 | You receive an error message when you go offline in the Microsoft CRM 1.2 Sales for Outlook-based client |
889925 | The label and the tool tip for the Search button are incorrect in the Dutch version and in the Russian version of Microsoft Business Solutions CRM 1.2
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890081 | The same date appears two times in the Microsoft CRM 1.2 calendar
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890424 | A Microsoft CRM 1.2 hotfix rollup is available that fixes the problems that are described in Microsoft Knowledge Base articles 835309, 839157, 870577, 883463, 890587, and 890589 |
890485 | You receive an error message when you try to accept an activity from a Microsoft CRM queue |
890486 | Replies to Microsoft CRM-originated e-mail messages that have special characters in the subject line are seen as unsolicited e-mail in Microsoft CRM 1.2
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890594 | When you use mail merge to create a new activity on a Microsoft CRM Sales for Outlook client, the Actual End date for the activity is not set
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890596 | You cannot read e-mail messages in Microsoft CRM Sales for Outlook when the messages are encoded in the KOI8-R, KOI8-U, or ISO 8859-5 character sets
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890597 | A Microsoft CRM workflow that is based on an Opportunity Change Status event does not work correctly after you install hotfix KB833621
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890598 | After you install hotfix 870578 in Microsoft CRM 1.2, Advanced Find searches that use the On operator return records for the day before the date that you specify
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890599 | You receive a "The specified domain logon name already exists" error message when you go offline in the Microsoft CRM Sales for Outlook client
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890600 | Extended characters do not appear in a role name when you copy that role in Microsoft CRM 1.2
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890690 | Microsoft CRM may become unresponsive after you export many records to Excel |
891198 | The "Revenue" option does not use "User Provided" as the default value when you convert a lead to an opportunity in Microsoft CRM 1.2
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891715 | After you apply hotfix 870578 to Microsoft Business Solutions CRM 1.2 Server, the picklist fields in all the list views do not display their selected values
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891852 | You may not see any records after the first page of an Activity and Notes report in Microsoft CRM 1.2 Reports
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891963 | When you open an opportunity that contains associated products, Microsoft CRM times out
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891966 | A corresponding activity is not created when you reply to an e-mail message in Microsoft CRM |
892305 | Microsoft Business Solutions CRM version 1.2 may stop responding when you create several Notes |
892352 | When you are offline in Microsoft CRM 1.2 Sales for Outlook, you cannot open records that you own or you cannot see records that you own
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892516 | An e-mail message does not cause a corresponding Microsoft CRM e-mail activity to be created when you receive a reply from an AOL e-mail client
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892550 | You receive an error message when you try to remove a Microsoft CRM license from a user
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893043 | A delay occurs when you close an activity and then immediately try to open other records in Microsoft CRM 1.2
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893097 | You receive a non-delivery report when you send an e-mail message to a distribution group from Microsoft CRM 1.2 Sales for Outlook
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893098 | You receive an "Undetermined string constant" error message when you attach a file to a note in the Russian version of Microsoft CRM 1.2
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893101 | When you change the Importance field for an appointment or for a task in Microsoft CRM 1.2 Sales for Outlook, the priority resets to Normal
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893102 | How to obtain and use the Administrative Operations Tool in Microsoft CRM 1.2
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893106 | How to obtain and use the CRMADRecovery tool in Microsoft CRM 1.2
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893363 | You cannot change the business unit of a Microsoft CRM user when the user account or the manager account has been disabled in Microsoft CRM, or when the user account has been deleted from Active Directory |
893625 | After you import contact records or lead records into Microsoft CRM by using the Import Wizard, a Create rule remains in a paused state or in a running state
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894613 | After you create a new activity and then click "Save and Close," the activity record is saved, but the activity Web page is not closed in Microsoft CRM 1.2 or in Microsoft CRM Sales for Outlook |
894874 | After you resolve an e-mail address in Microsoft CRM to a new contact, account, or lead record, the e-mail message's From field is still red, and the e-mail address of the new record is blank
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894882 | How to enable tracing on the computer that is running Microsoft CRM 1.2 Sales for Outlook |
895393 | The file name of an attachment is unrecognizable after you send an e-mail message by using Microsoft CRM Sales for Outlook
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895484 | When you try to save a new activity or to open an existing activity's detail Web page in Microsoft CRM, you receive an unhandled exception error message
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895596 | You receive a "You must enter a valid time" error message when you try to save an appointment or a task by specifying a Russian time format in Microsoft CRM 1.2
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896087 | You receive a "The name specified contains invalid characters" error message when you try to create a new user account in Microsoft CRM 1.2
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896168 | Canadian addresses are not correctly displayed in Microsoft Business Solutions CRM 1.2
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896608 | The user who last modified a price list item does not appear in the Last Modified By field in Microsoft CRM 1.2
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896676 | You may receive an "Invalid price" error message when you save your changes to an opportunity after you add a new product to that opportunity in Microsoft CRM 1.2
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896997 | You receive a "500 5.5.0 Syntax error - line too long" non-delivery report when you send an e-mail activity by using the Microsoft CRM Web client or Microsoft CRM Sales for Outlook
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897237 | Microsoft CRM contacts are not synchronized with Outlook when you click Synchronize on the Tools menu in Microsoft CRM Sales for Outlook
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897238 | The primary column does not appear in the Print Preview window or in the printed document after you add columns to the Advanced Find View in Microsoft Business Solutions CRM 1.2
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898551 | You receive a "Data out of Range" error message when you forward or reply to an e-mail message that originated in Microsoft CRM
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898566 | You cannot successfully publish or export customizations by using the Deployment Manager tool in Microsoft CRM 1.2
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898567 | You receive an "Unexpected Error" error message when you try to save an opportunity, a quote, an order, an invoice, or a case in Microsoft CRM 1.2
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898568 | Your user name does not appear in the Last Modified By field after you update team information in Microsoft CRM 1.2
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898654 | You receive an error message when you send an e-mail message or apply a manual workflow rule in Microsoft CRM 1.2
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898655 | Event 5895 is logged when the Microsoft CRM Deletion Service performs a scheduled cleanup operation, or you receive a "Can't clean up the following tables" error message in Microsoft CRM |
899176 | The number 341 appears in the "Status Reason" list when you open an opportunity and then click the Administration tab in Microsoft CRM 1.2
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899188 | You receive the "An error occurred while retrieving the list of users in Active Directory" error message when you try to create a new Microsoft CRM user by using the Microsoft CRM Deployment Manager tool
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899423 | After you save a Microsoft CRM form that contains a product with a quantity of zero, you receive an "Invalid Quantity" error message, or an incorrect value appears in the "Extended Amount" column
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899469 | After you assign a manager to a user in Microsoft CRM 1.2, you cannot remove that manager assignment
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899477 | A GUID appears instead of the product name in the Competitor List by Product report in Microsoft CRM |
899489 | When you try to modify a schema attribute's display name by using Microsoft CRM Deployment Manager, you receive an error message, and Event ID 0 is logged in the Application log
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900807 | You may experience slow synchronization, missing records, or merge agent errors when you go offline in Microsoft CRM Sales for Outlook
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901016 | After you convert a lead to an opportunity, Microsoft CRM 1.2 uses "System Calculated" for the Revenue option even though "User Provided" is set as the default value |
904823 | A custom string field that contains over 999 characters truncates data after you modify that field in Microsoft CRM
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905491 | Microsoft CRM prints only the first result of a report that has a parameter for which you can select multiple values
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905861 | You may receive an "Incorrect syntax near the keyword 'group'" error message when you run a program that was created by using the Microsoft CRM SDK in Microsoft CRM 1.2
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906172 | Recipients in European countries cannot read e-mail messages that you send by using Microsoft CRM or by using Microsoft CRM Sales for Outlook
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906266 | Memory usage of the CRMExchangeQueueService.exe process increases until the server that is running Microsoft Exchange stops responding
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908242 | The results of an "Advanced Find" search may be in English in non-English versions of Microsoft CRM 1.2 |
909297 | Update Rollup 2 is available for the Microsoft CRM 1.2 version of the Microsoft CRM-Exchange E-mail Router |
Update Rollup 2 contains the following hotfixes and updates that you have to manually enable. If you already installed one or more of these hotfixes, the hotfixes remain enabled when you install the Microsoft CRM 1.2 update rollup. However, if you did not install any one of these hotfixes before you installed the update rollup, you have to manually enable each hotfix after you install the update rollup. To enable these hotfixes on the server that is running Microsoft CRM 1.2, follow the instructions in the Microsoft Knowledge Base article in the "Instructions" column of the following table.
The following file is available for download from the Microsoft Download Center:
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
For more information about how to install software updates for Microsoft CRM 1.2, click the following article number to view the article in the Microsoft Knowledge Base:
To install this update rollup, you must have Microsoft CRM 1.2 installed.
To remove this update rollup, use Add or Remove Programs in Control Panel. Remove
.
If you are prompted, restart the computer after you install the hotfix.
The English version of this update rollup has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
tab in the Date and Time tool in Control Panel.