Description of the Word 2002 post-Service Pack 3 hotfix package: September 6, 2005 (904384)


The information in this article applies to:

  • Microsoft Word 2002

SUMMARY

Microsoft has released the Word 2002 post-Service Pack 3 hotfix package for Microsoft Word 2002. This article describes the following items about the hotfix package:

  • Issue that the hotfix package fixes
  • Prerequisites for applying the hotfix package
  • Information about whether you must restart the computer after you apply the hotfix package
  • Information about whether the hotfix package is replaced by any other hotfix package
  • Information about whether you must make any registry changes to use one or more of the hotfixes in the package
  • Files that the hotfix package contains

INTRODUCTION

This article describes the issue that is fixed in the Microsoft Word 2002 post-Service Pack 3 hotfix package that is dated September 6, 2005.

Issue that the hotfix package fixes

This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:
  • You create a new document by using an existing document (.doc file) instead of by using a template (.dot file) in Word 2002. You close and then reopen the new document. When you do this, the existing document is attached as a template. However, the Normal.dot template should be attached as a template.

    This issue may occur after you apply the hotfix that is described in the following article in the Microsoft Knowledge Base:

    893603 Description of the Word 2002 post-Service Pack 3 hotfix package: February 3, 2005

MORE INFORMATION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

  • The optimized version and the full-file version of this hotfix are post-Microsoft Office XP Service Pack 3 (SP3) hotfixes. To apply the hotfix, you must have Office XP SP3 installed. For more information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:

    832671 Description of Microsoft Office XP Service Pack 3

  • The optimized version of this hotfix requires Microsoft Windows Installer version 2.0 or a later version of Windows Installer. For more information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:

    330537 Office XP updates and patches released after September 2002 may require Windows Installer 2.0

  • The full-file version of this hotfix is also the administrative version of this hotfix.

Restart information

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

You do not have to create or to modify any registry keys to use any hotfixes that this package contains.

Hotfix file information

This hotfix contains only those files that are required to correct the issue that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build. The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
File nameFile sizeDateTime
Winwordff.msp6,642,17606-Sep-200515:50
Winwordop.msp3,097,60006-Sep-200515:50
After you apply the hotfix, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.
File nameFile versionFile sizeDateTime
Winword.exe10.0.6775.010,635,97603-Sep-200501:38
Note For more information about how to apply this hotfix, see the Readme.txt file that is included in the package.

REFERENCES

For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MinorLast Reviewed:4/7/2006
Keywords:kbOfficeXPpostSP3fix kbtemplate kbBug kbQFE kbfix kbHotfixRollup KB904384 kbAudEndUser kbAudITPRO
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