RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Internet Security and Acceleration Server 2004. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
891024 How to obtain the latest ISA Server 2004 service pack
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next ISA Server 2004 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
885957
How to install ISA Server hotfixes and updates
Prerequisites
You must install the Firewall Client that is included with Internet Security and Acceleration Server 2004 Service Pack 1.
Restart requirement
You do not have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
28-Jul-2005 07:00 4.0.3440.276 107,800 Fwcmgmt.exe
Hotfix configuration instructions
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
After you apply the hotfix, you must add the UiDisableConfigDialog registry entry. To do this, follow these steps:
- Click Start, click Run, type regedit, and then click OK.
- Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Firewall Client 2004\Policies
Note If you cannot locate the Policies key, follow these steps to add the key:- Right-click the Firewall Client 2004 key, point to New, and then click Key.
- Type Policies, and then press ENTER.
- Right-click Policies, point to New, and then click DWORD Value.
- To name the new entry, type UiDisableConfigDialog, and then press ENTER.
- Right-click UiDisableConfigDialog, and then click Modify.
- Under Base, click Decimal.
- In the Value data box, type 1, and then click OK.
- Quit Registry Editor.