The "State Restore" phase may not run when you deploy an operating system image by using the SMS 2003 Operating System Deployment Feature Pack (903668)



The information in this article applies to:

  • Microsoft Systems Management Server 2003 SP1

SYMPTOMS

When you deploy an operating system image to install or to upgrade an operating system by using the Microsoft Systems Management Server 2003 Operating System Deployment Feature Pack, the State Restore phase may not run.

CAUSE

This problem occurs because a component that is running in the winlogon process initializes COM security before the OSDWinlogon component (OSDWinlogon.dll) can initialize COM security when the operating system image is being deployed.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To apply this hotfix, you must have SMS 2003 Service Pack 1 (SP1) installed on the computer.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Osdlaunch.exe2.50.3658.1104209,40818-Aug-200500:46x86
Osdswdexec.exe2.50.3658.1107175,61618-Aug-200500:46x86
Osdwinlogon.dll2.50.3658.110877,31218-Aug-200500:46x86

Hotfix installation information

To resolve this problem, apply this hotfix to the operating system image. To do this, follow these steps:
  1. Run the OSDeploymentFeaturePack-KB903668-X86-ENU.exe executable in order to extract the Sms2003osd-903668-x86.msp file.
  2. Run the extracted Sms2003osd-903668-x86.msp file on the SMS 2003 site server.
  3. Re-create the operating system image capture CD file. To do this, follow these steps:
    1. Open the SMS Administrator console.
    2. Right-click Image Packages, point to All Tasks, and then click Create Operating System Image Capture CD.
    3. Follow the prompts to re-create the operating system image capture CD file.
    Note The new operating system image capture CD file will contain the updated OSDWinlogon.dll file that will be copied to the new operating system image.
  4. Create a new operating system image by using the new operating system image capture CD file and by using an operating system installation that is staged for imaging.
  5. Create a new operating system image package.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Modification Type:MinorLast Reviewed:7/24/2006
Keywords:kbQFE kbHotfixServer kbbug kbExpertiseInter kbSMS2003spfix kbsms200sp2fix kbfix kbSMSFeaturePack kbpubtypekc KB903668 kbAudITPRO