You cannot query values for counters under the "Database==>Instances" performance object on a Windows 2000-based computer that is running Exchange Server 2003 (903292)


The information in this article applies to:

  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition, when used with:
    • Microsoft Windows 2000 Server

Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry

SYMPTOMS

You cannot query values for counters under the Database==>Instances performance object on a Microsoft Windows 2000-based computer that is running Microsoft Exchange Server 2003. However, if you first query the value for a counter under the Database performance object, you can query values for counters under the Database==>Instances performance object successfully.

WORKAROUND

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To work around this problem, remove the Object List entry from the registry:
  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate and then click the following registry subkey:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ESE\Performance\Object List

  3. In the right pane, right-click Object List, click Delete, and then click Yes.
  4. Quit Registry Editor.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

You can use the Performance Monitor tool (Perfmon.exe) to query values for counters under the Database==>Instances performance object or under the Database performance object.
Modification Type:MajorLast Reviewed:8/26/2005
Keywords:kbexchSTORE kbprb KB903292 kbAudITPRO
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