After a Windows XP Service Pack 2-based computer resumes from hibernation, the system acts as if the SHIFT key has been pressed (903265)


The information in this article applies to:

  • Microsoft Windows XP Service Pack 2, when used with:
    • Microsoft Windows XP Home Edition
    • Microsoft Windows XP Media Center Edition
    • Microsoft Windows XP Professional
    • Microsoft Windows XP Tablet PC Edition

SYMPTOMS

After a Microsoft Windows XP Service Pack 2 (SP2)-based computer resumes from hibernation, the system acts as if the SHIFT key has been pressed.

CAUSE

This behavior occurs because of a change that is contained in hotfix 826397. Hotfix 826397 is included in Windows XP SP2.

RESOLUTION

To resolve this issue, press the SHIFT key after the computer resumes from hibernation. This method corrects the internal variable that is associated with the SHIFT key on the computer.

MORE INFORMATION

For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

826397 SHIFT key does not override the automatic logon setting

893056 When you click "Turn Off Computer" on the Start menu, the Hibernate button does not appear in Windows XP Service Pack 2 or in Windows XP Tablet PC Edition 2005

Modification Type:MinorLast Reviewed:7/27/2005
Keywords:kbtshoot kbprb KB903265 kbAudEndUser
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