Song titles are copied to a recordable CD after you cancel a burn operation in Windows Media Player 10 on a Windows XP Service Pack 2-based computer (903250)


The information in this article applies to:

  • Microsoft Windows Media Player 10
  • Microsoft Windows XP Service Pack 2, when used with:
    • Microsoft Windows XP Professional
    • Microsoft Windows XP Home Edition

SYMPTOMS

You are running Microsoft Windows Media Player 10 on a Microsoft Windows XP Service Pack 2 (SP2)-based computer. When you cancel a burn operation, song titles are still copied to the recordable CD.

For example, if you click Stop Burn during the burn process, you receive the following message: Some of the files have not been burned to the CD yet.
If you stop burning now, you will not be able to add more files to the CD later.
Are you sure you want to stop burning? If you then click Yes to cancel the operation, all song titles are written to the CD anyway.

CAUSE

This problem may occur if you click Stop Burn after the conversion process has completed. The problem occurs because Windows has already started writing information to the CD. If the burn operation is canceled at this point, the CD media may be rendered unusable.

Note The conversion process has completed when all the titles show Converted instead of Ready to burn in the Status column.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To install this hotfix, you must be running Windows XP with SP2.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   05-Jul-2005  23:45  5.1.2600.2714      41,984  Imapi.sys
   05-Jul-2005  23:45  5.1.2600.2714      30,720  Arpidfix.exe

MORE INFORMATION

After you install this hotfix, the CD is closed when you click Stop Burn. No additional titles are added to the CD.

For more information about Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

WORKAROUND

To work around this problem, click Stop Burn before the conversion process has completed.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MinorLast Reviewed:6/2/2006
Keywords:kbmm kbBug kbfix kbWinXPpreSP3fix kbQFE kbHotfixServer KB903250 kbAudEndUser
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