SYMPTOMS
When you try to install Microsoft Operations Manager (MOM)
2005 Reporting on a computer where Microsoft SQL Server 2000 Reporting
Services Service Pack 2 is installed, you may receive the following error
message:
Incorrect version of Microsoft SQL Server
Reporting Services is installed.
The MOM
Prerequisite Checker generates this message.
CAUSE
This problem occurs because the MOM Prerequisite Checker is
looking for the version number of SQL Services Reporting Services in a specific
format.
For more
information, click the following article number to view the article in the
Microsoft Knowledge Base:
883326
You receive a "Microsoft SQL Server Reporting Services is not installed" error message when you try to install Microsoft Operations Manager (MOM) Reporting in MOM 2005
WORKAROUND
To work around this issue, run the MOM Prerequisite Checker
to determine whether all the prerequisites, except for SQL
Server Reporting Services, are installed. Then, use the
msiexec command to install
MOM 2005 Reporting. Use the
PREREQ_COMPLETED=1 switch to skip the MOM Prerequisite
Checker.
Use the following
msiexec command syntax:
msiexec /i [Location of MOMReporting.msi] DB_SIZE=[sizeofMOMDB]
SQLSVR_INSTANCE=[MACHINENAME\SQLINSTANCE] TASK_USER_ACCOUNT=[taskuseraccountname]
TASK_USER_PASSWORD=[taskuserpassword] TASK_USER_DOMAIN=[taskuserdomainname]
REPORTING_USER=[reportinguseraccountname] REPORTING_PASSWORD=[reportingaccountname]
REPORTING_DOMAIN=[reportingdomainname] MOM_DB_SERVER=[MOMdatabaseservername]
PREREQ_COMPLETED=1 /qn
If you have local administrator credentials, you can
run this command on the computer where you want to install MOM 2005
Reporting.
Note This workaround does not apply when MOM 2005 Reporting is installed on a cluster server. The workaround does not apply because of limitations in the silent installation features of MOM 2005. When you install MOM 2005 Reporting on a cluster server where SQL Reporting Server Service Pack 2 is also installed, the installation is unsuccessful, and you receive the error message that is mentioned in the "Symptoms" section. To work around this problem, uninstall SQL Server Reporting Services, and then reinstall it with Service Pack 1 instead of Service Pack 2.