RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Internet Security and Acceleration Server 2004. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
891024 How to obtain the latest ISA Server 2004 service pack
To enable detailed tracing in ISA Server 2004,
apply the following hotfix.
Hotfix information
A supported hotfix is now
available from Microsoft, but it is only intended to correct the problem that
is described in this article. Only apply it to systems that are experiencing
this specific problem. This hotfix may receive additional testing. Therefore,
if you are not severely affected by this problem, we recommend that you wait
for the next ISA Server 2004 service pack that contains this
hotfix.
To resolve this problem immediately, contact Microsoft Product
Support Services to obtain the hotfix. For a complete list of Microsoft Product
Support Services telephone numbers and information about support costs, visit
the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
Prerequisites
For ISA Server 2004 Standard Edition, you must have Service Pack
1 (SP1) installed.
For more information, click the following
article number to view the article in the Microsoft Knowledge Base:
891024
How to obtain the latest ISA Server 2004 service pack
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file
attributes (or later file attributes) that are listed in the following table.
The dates and times for these files are listed in Coordinated Universal Time
(UTC). When you view the file information, it is converted to local time. To
find the difference between UTC and local time, use the
Time
Zone tab in the Date and Time tool in Control Panel.ISA Server 2004 Enterprise Edition
Date Time Version Size File name
--------------------------------------------------------------
03-Aug-2005 09:11 4.0.3440.273 676,120 W3filter.dll
ISA Server 2004 Standard Edition
Date Time Version Size File name
--------------------------------------------------------------
08-Aug-2005 13:27 4.0.2163.273 660,704 W3filter.dll
After you apply the hotfix
To enable detailed tracing, you will also need a tracing
package that is available from Microsoft Product Support Services (PSS). This
package includes instructions about how to enable and to read the
logs.