You cannot trace the details of the traffic that passes through the Web Proxy Filter in Internet Security and Acceleration (ISA) Server 2004 (902414)



The information in this article applies to:

  • Microsoft Internet Security and Acceleration Server 2004, Enterprise Edition
  • Microsoft Internet Security and Acceleration Server 2004 Service Pack 1, when used with:
    • Microsoft Internet Security and Acceleration Server 2004, Standard Edition

SYMPTOMS

In Microsoft Internet Security and Acceleration (ISA) Server 2004, you cannot trace the details of the traffic that passes through the Web Proxy Filter.

Note The Web Proxy filter in ISA Server 2004 can support multiple protocols. These protocols include HTTP and HTTPS.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Internet Security and Acceleration Server 2004. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

891024 How to obtain the latest ISA Server 2004 service pack

To enable detailed tracing in ISA Server 2004, apply the following hotfix.

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next ISA Server 2004 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

For ISA Server 2004 Standard Edition, you must have Service Pack 1 (SP1) installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

891024 How to obtain the latest ISA Server 2004 service pack

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.ISA Server 2004 Enterprise Edition
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   03-Aug-2005  09:11  4.0.3440.273      676,120  W3filter.dll                                                
ISA Server 2004 Standard Edition
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   08-Aug-2005  13:27  4.0.2163.273      660,704  W3filter.dll                                                   

After you apply the hotfix

To enable detailed tracing, you will also need a tracing package that is available from Microsoft Product Support Services (PSS). This package includes instructions about how to enable and to read the logs.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Internet Security and Acceleration Server 2004 Service Pack 2.

MORE INFORMATION

The tracing functionality that is provided by this hotfix includes functionality that is not provided by the Network Monitor utility. This functionality includes the following:
  • Details about the relationship between the client-to-ISA session and the ISA-to-server session.
  • Details about some parts of the encrypted traffic in HTTPS bridging.
For more information about how to install ISA Server 2004 hotfixes and updates, click the following article number to view the article in the Microsoft Knowledge Base:

885957 How to install ISA Server hotfixes and updates

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Modification Type:MinorLast Reviewed:10/12/2006
Keywords:kbfix kbBug kbQFE kbHotfixServer kbpubtypekc KB902414 kbAudITPRO