Many transaction log files are generated in a short time on an Exchange Server 2003 server (902153)



The information in this article applies to:

  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition

SYMPTOMS

Many transaction log files are generated in a short time on a Microsoft Exchange Server 2003 server. Additionally, you may experience the following symptoms:
  • An unexpected increase in the size of the database.
  • A heavy load on server resources.
  • The Microsoft Exchange Information Store Service may temporarily stop responding. This behavior causes a disruption of the messaging services.

CAUSE

This problem occurs if a user performs one of the following actions by using Microsoft Outlook Web Access (OWA):
  • Attaches a file to an e-mail message that exceeds the maximum limit that is configured for the user's mailbox or for the Microsoft Exchange organization.
  • Posts an item to a public folder that exceeds the maximum limit that is configured for the public folder.

RESOLUTION

After you install the hotfix that is described in this article, an OWA user receives an error message when the user tries to attach or to post an item that is exceeds the maximum limit.

However, the large item is transferred to the server because security restrictions do not allow for verification of the attachment on the client. But, the large item is not committed to the database if the maximum limit is exceeded.

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply the hotfix. However, the Microsoft Exchange Information Store Service and all other dependent services will be restarted.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
File nameFile versionFile sizeDateTimePlatformSP requirement
Blank.htmNot Applicable18617-Sep-200501:52Not ApplicableNone
Ctrl_calendar.cssNot Applicable1,22604-May-200501:47Not ApplicableNone
Ctrl_calendar.htcNot Applicable8,45417-Sep-200501:53Not ApplicableNone
Ctrl_calendar.jsNot Applicable39,41717-Sep-200501:52Not ApplicableNone
Ctrl_calendarview.cssNot Applicable5,41117-Sep-200501:53Not ApplicableNone
Ctrl_calendarview.htcNot Applicable12,91017-Sep-200501:53Not ApplicableNone
Ctrl_calendarview.jsNot Applicable94,48117-Sep-200501:52Not ApplicableNone
Ctrl_calendarviewprn.cssNot Applicable69904-May-200501:47Not ApplicableNone
Ctrl_calviewdaily.xslNot Applicable12,98514-Dec-200420:57Not ApplicableNone
Ctrl_calviewmonthly.xslNot Applicable12,37410-Jun-200503:13Not ApplicableNone
Ctrl_calviewweekly.xslNot Applicable8,42514-Dec-200420:57Not ApplicableNone
Ctrl_ctxtmenu.htcNot Applicable98617-Sep-200501:53Not ApplicableNone
Ctrl_ctxtmenu.jsNot Applicable6,28117-Sep-200501:52Not ApplicableNone
Ctrl_datepicker.htcNot Applicable3,56517-Sep-200501:53Not ApplicableNone
Ctrl_datepicker.jsNot Applicable44,29817-Sep-200501:52Not ApplicableNone
Ctrl_formatbar.htcNot Applicable6,57517-Sep-200501:53Not ApplicableNone
Ctrl_formatbar.jsNot Applicable23,36117-Sep-200501:52Not ApplicableNone
Ctrl_freebusy.cssNot Applicable2,18717-Sep-200501:53Not ApplicableNone
Ctrl_freebusy.htcNot Applicable1,34917-Sep-200501:53Not ApplicableNone
Ctrl_freebusy.jsNot Applicable41,87017-Sep-200501:52Not ApplicableNone
Ctrl_message.htcNot Applicable3,06817-Sep-200501:53Not ApplicableNone
Ctrl_message.jsNot Applicable20,35117-Sep-200501:52Not ApplicableNone
Ctrl_mimeformatbar.htcNot Applicable6,63617-Sep-200501:53Not ApplicableNone
Ctrl_mimeformatbar.jsNot Applicable14,16004-May-200501:47Not ApplicableNone
Ctrl_notify.htcNot Applicable1,35217-Sep-200501:53Not ApplicableNone
Ctrl_notify.jsNot Applicable67504-May-200501:47Not ApplicableNone
Ctrl_poll.jsNot Applicable7,38304-May-200501:47Not ApplicableNone
Ctrl_reminder.htcNot Applicable1,35117-Sep-200501:53Not ApplicableNone
Ctrl_reminder.jsNot Applicable11,23517-Sep-200501:52Not ApplicableNone
Ctrl_tabpages.htcNot Applicable86417-Sep-200501:53Not ApplicableNone
Ctrl_tabpages.jsNot Applicable2,31917-Sep-200501:52Not ApplicableNone
Ctrl_tree.htcNot Applicable2,73617-Sep-200501:53Not ApplicableNone
Ctrl_tree.jsNot Applicable35,04717-Sep-200501:52Not ApplicableNone
Ctrl_tree_pf.htcNot Applicable2,47017-Sep-200501:53Not ApplicableNone
Ctrl_tree_pf.jsNot Applicable33,89117-Sep-200501:52Not ApplicableNone
Ctrl_tree_pf.xslNot Applicable1,90914-Dec-200420:57Not ApplicableNone
Ctrl_view.htcNot Applicable3,11517-Sep-200501:53Not ApplicableNone
Ctrl_view.jsNot Applicable98,03617-Sep-200501:52Not ApplicableNone
Ctrl_view.xslNot Applicable42,53310-Jun-200503:13Not ApplicableNone
Davex.dll6.5.7233.491,087,48817-Sep-200502:43x86None
Dlg_anr.jsNot Applicable7,87417-Sep-200501:52Not ApplicableNone
Dlg_editname.jsNot Applicable8,52004-May-200501:47Not ApplicableNone
Dlg_editrule.jsNot Applicable27,73817-Sep-200501:52Not ApplicableNone
Dlg_editsignature.jsNot Applicable5,97917-Sep-200501:52Not ApplicableNone
Dlg_gal.jsNot Applicable23,95717-Sep-200501:52Not ApplicableNone
Dlg_gallookup.jsNot Applicable7,23904-May-200501:47Not ApplicableNone
Dlg_junk.jsNot Applicable9,84817-Sep-200501:52Not ApplicableNone
Dlg_movecopy.jsNot Applicable6,19117-Sep-200501:52Not ApplicableNone
Dlg_newfolder.jsNot Applicable3,75217-Sep-200501:52Not ApplicableNone
Dlg_options.jsNot Applicable22,61817-Sep-200501:52Not ApplicableNone
Dlg_recurrence.jsNot Applicable23,77504-May-200501:47Not ApplicableNone
Dlg_reminder.jsNot Applicable37,11917-Sep-200501:52Not ApplicableNone
Dlg_rules.jsNot Applicable11,62517-Sep-200501:52Not ApplicableNone
Dlg_spell.jsNot Applicable19,54717-Sep-200501:52Not ApplicableNone
Dlg_taskrecurrence.jsNot Applicable27,58604-May-200501:47Not ApplicableNone
Dl_appointment.jsNot Applicable11,85604-May-200501:47Not ApplicableNone
Dl_composeapptrecurr.jsNot Applicable9,38104-May-200501:47Not ApplicableNone
Dl_composecommon.jsNot Applicable5,11717-Sep-200501:52Not ApplicableNone
Dl_composetaskrecurr.jsNot Applicable17,56104-May-200501:47Not ApplicableNone
Dl_contact.jsNot Applicable8,18017-Sep-200501:52Not ApplicableNone
Dl_folderview.jsNot Applicable5,20804-May-200501:47Not ApplicableNone
Dl_junk.jsNot Applicable5,04017-Sep-200501:53Not ApplicableNone
Dl_misc.jsNot Applicable9,34017-Sep-200501:53Not ApplicableNone
Dl_options.jsNot Applicable6,91717-Sep-200501:53Not ApplicableNone
Dl_task.jsNot Applicable19,63817-Sep-200501:53Not ApplicableNone
Exoledb.dll6.5.7233.492,569,72816-Sep-200514:13x86None
Frm_attach.jsNot Applicable5,50817-Sep-200501:53Not ApplicableNone
Frm_composeappt.jsNot Applicable37,81017-Sep-200501:53Not ApplicableNone
Frm_composecdl.jsNot Applicable17,27917-Sep-200501:53Not ApplicableNone
Frm_composecontact.jsNot Applicable35,87417-Sep-200501:53Not ApplicableNone
Frm_composenote.jsNot Applicable18,88517-Sep-200501:53Not ApplicableNone
Frm_composepost.jsNot Applicable13,26517-Sep-200501:53Not ApplicableNone
Frm_composetask.jsNot Applicable41,15617-Sep-200501:53Not ApplicableNone
Frm_forwardmeeting.jsNot Applicable8,01816-Sep-200513:23Not ApplicableNone
Frm_logoff.jsNot Applicable69604-May-200501:47Not ApplicableNone
Frm_mimecommon.jsNot Applicable34,11417-Sep-200501:53Not ApplicableNone
Frm_mimenote.jsNot Applicable63,08817-Sep-200501:53Not ApplicableNone
Frm_mimepreviewpane.jsNot Applicable5,82717-Sep-200501:53Not ApplicableNone
Frm_previewpane.jsNot Applicable3,81517-Sep-200501:53Not ApplicableNone
Frm_readappt.jsNot Applicable16,00317-Sep-200501:53Not ApplicableNone
Frm_readnote.jsNot Applicable7,70517-Sep-200501:53Not ApplicableNone
Frm_readpost.jsNot Applicable6,47917-Sep-200501:53Not ApplicableNone
Frm_readreports.jsNot Applicable4,41817-Sep-200501:53Not ApplicableNone
Frm_readtask.jsNot Applicable6,72717-Sep-200501:53Not ApplicableNone
Mdbmsg.dll6.5.7233.493,270,14417-Sep-200501:51x86None
Owaauth.dll6.5.7233.4967,58417-Sep-200501:47x86None
Owaprint.cssNot Applicable2,69617-Sep-200501:53Not ApplicableNone
Owastyle.cssNot Applicable13,58617-Sep-200501:53Not ApplicableNone
Owastyledl.cssNot Applicable2,18717-Sep-200501:53Not ApplicableNone
Redir.aspNot Applicable3,30404-Jun-200501:56Not ApplicableNone
Setupmcl.exe5.3.18.6316,67219-Sep-200516:50x86None
Sps.cssNot Applicable1,39904-May-200501:47Not ApplicableNone
Store.exe6.5.7233.495,182,97617-Sep-200502:26x86None
Style-chs30.cssNot Applicable39404-May-200501:47Not ApplicableNone
Style-cht30.cssNot Applicable38104-May-200501:47Not ApplicableNone
Style-jpn30.cssNot Applicable40016-Sep-200513:23Not ApplicableNone
Style-kor30.cssNot Applicable37804-May-200501:47Not ApplicableNone
Style-large30.cssNot Applicable38204-May-200501:47Not ApplicableNone
Style30.cssNot Applicable38204-May-200501:47Not ApplicableNone
Tf_galfind.xslNot Applicable6,94114-Dec-200420:57Not ApplicableNone
Tf_messages.xslNot Applicable11,61014-Dec-200420:57Not ApplicableNone
Tf_twoline.xslNot Applicable10,67714-Dec-200420:57Not ApplicableNone
Util_addrval.jsNot Applicable2,11417-Sep-200501:53Not ApplicableNone
Util_buttons.jsNot Applicable6,60604-May-200501:47Not ApplicableNone
Util_calendar.jsNot Applicable4,50817-Sep-200501:53Not ApplicableNone
Util_calmessaging.htcNot Applicable87717-Sep-200501:53Not ApplicableNone
Util_calmessaging.jsNot Applicable10,44317-Sep-200501:53Not ApplicableNone
Util_forms.jsNot Applicable26,23117-Sep-200501:53Not ApplicableNone
Util_mimemsg.jsNot Applicable11,12517-Sep-200501:53Not ApplicableNone
Util_owa.jsNot Applicable23,44317-Sep-200501:53Not ApplicableNone
Util_recipients.jsNot Applicable18,63717-Sep-200501:53Not ApplicableNone
Util_view.jsNot Applicable37,67617-Sep-200501:53Not ApplicableNone
View-webpage.gifNot Applicable59803-Jun-200513:27Not ApplicableNone
Vw_calendar.jsNot Applicable9,84617-Sep-200501:53Not ApplicableNone
Vw_calendarpart.cssNot Applicable1,40117-Sep-200501:53Not ApplicableNone
Vw_calendarpart.jsNot Applicable83017-Sep-200501:53Not ApplicableNone
Vw_contact.jsNot Applicable2,45117-Sep-200501:53Not ApplicableNone
Vw_dumpster.jsNot Applicable3,25617-Sep-200501:53Not ApplicableNone
Vw_message.jsNot Applicable14,70117-Sep-200501:53Not ApplicableNone
Vw_messagepart.jsNot Applicable1,95704-May-200501:47Not ApplicableNone
Vw_navbar.jsNot Applicable46,45617-Sep-200501:53Not ApplicableNone
Vw_search.jsNot Applicable10,43317-Sep-200501:53Not ApplicableNone
Vw_task.jsNot Applicable7,18017-Sep-200501:53Not ApplicableNone
Vw_taskpart.jsNot Applicable4,62517-Sep-200501:53Not ApplicableNone
Wmtemplates.dll6.5.7233.495,181,44017-Sep-200501:51x86None
Logon.aspNot Applicable28,62209-Jun-200514:43Not ApplicableNone
Logoff.aspNot Applicable11,28209-Jun-200514:43Not ApplicableNone

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about how to configure limits for public folders, click the following article number to view the article in the Microsoft Knowledge Base:

304307 You receive a "This item exceeds the maximum size defined for this folder" error message when you use OWA to post an item that has an attachment to a public folder in Exchange Server 2003 and in Exchange 2000 Server

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

817903 New naming schema for Exchange Server software update packages


Modification Type:MinorLast Reviewed:7/24/2006
Keywords:kbQFE kbfix kbBug kbpubtypekc KB902153 kbAudITPRO