You receive an error message when you try to run Microsoft Exchange 2000 reports from Microsoft Operations Manager 2000 Reporting (901369)

SYMPTOMS

When you try to run Microsoft Exchange 2000 reports from Microsoft Operations Manager (MOM) 2000 Reporting, you receive the following error message:

Action Failed. MacroName: macMenuFilePreview. ActionName: RunCode. Arguments:PreviewSelectedReports.

This symptom occurs if the following conditions are true:

You try to run any one of the following reports:
- Exchange 2000 Health Monitoring and Operations
- Exchange 2000 Disk Usage
- Exchange 2000 Protocol Usage
- Exchange 2000 Information Store Usage
- Exchange 2000 SMTP Usage
The number format of the regional settings of the computer that is running MOM 2000 Reporting uses periods (.) instead of the commas (,). For example, the computer that is running MOM 2000 Reporting uses the Swedish number format.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To apply this hotfix, you must have MOM 2000 Service Pack 1 (SP1) installed on the computer. Additionally, the computer must host a MOM reporting server before you install this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix. However, the MOM service restarts while the hotfix is being applied.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Size        File name
   -------------------------------------------
   28-Apr-2005  11:27  24,686,592  Eearept.mdb