SYMPTOMS
When you use the Terminal Server application on a computer
that is running Microsoft Windows 2000, the Terminal Server application may
stop responding. Additionally, you may receive a Stop error message that is similar to the following:
Stop 1E, {c0000005, a0109ba0, 0,
a0cd3584}
RESOLUTION
Hotfix information
A supported
hotfix is now available from Microsoft, but it is only intended to correct the
problem that this article describes. Apply it only to systems that are
experiencing this specific problem.
To resolve this problem, contact
Microsoft Product Support Services to obtain the hotfix. For a complete list of
Microsoft Product Support Services phone numbers and information about support
costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
Prerequisites
To apply this hotfix, you must have Microsoft Windows 2000
Server Service Pack 4 installed on your computer.
Restart requirement
You must restart the computer after you apply this
hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
|
| Win32k.sys | 5.0.2195.7072 | 1,638,704 | 07-Nov-2005 | 10:59 | x86 | Not
Applicable |
| Win32k.sys | 5.0.2195.7072 | 1,638,704 | 07-Nov-2005 | 10:59 | x86 | UNIPROC |