When you open the Word document that is attached to the e-mail message, you are prompted to merge the changes from the attached document into the original version of the document (900645)



The information in this article applies to:

  • Microsoft Office Word 2003
  • Microsoft Word 2002
  • Microsoft Office Outlook 2003
  • Microsoft Outlook 2002

SYMPTOMS

You use Microsoft Office Outlook 2003 or Microsoft Outlook 2002 to create an e-mail message. You attach a Microsoft Office Word 2003 or Microsoft Word 2002 document to this e-mail message. Then, you send this e-mail message to yourself. When you open the Word document that is attached to the e-mail message, you are prompted to merge the changes from the attached document into the original version of the document.

CAUSE

This issue occurs if the Add properties to attachments to enable Reply with Changes check box is selected on the Advance E-mail Options dialog box.

WORKAROUND

To work around this issue, use one of the following methods.

Method 1: Do not merge the Word documents

When you are prompted to merge the changes, click either No or No and don't ask again. When you close the Word document, save any changes that you made to the document. You will not be prompted to merge documents again.

Method 2: Clear the Add properties to attachments to enable Reply with Changes check box

  1. In Outlook 2003 or in Outlook 2002, click Options on the Tools menu.
  2. Click E-mail Options.
  3. Click Advanced E-mail Options.
  4. Click to clear the Add properties to attachments to enable Reply with Changes check box, and then click OK.
  5. Click OK two times.

Method 3: Use the Send To menu command to send the document

  1. Right-click the Word document on the computer, point to Send To, and then click Mail Recipient.
  2. Type your e-mail address in the To box, type a subject line in the Subject box, and then click Send.

Modification Type:MajorLast Reviewed:3/23/2006
Keywords:kbmerge kbemail kbattachments kbtshoot kbprb KB900645 kbAudEndUser