The Private Bytes counter in Performance Monitor may continually increase when an ActiveX control that is in an Office 2003 document is updated (900460)


The information in this article applies to:

  • Microsoft Office Professional Edition 2003
  • Microsoft Office Standard Edition 2003
  • Microsoft Office Small Business Edition 2003
  • Microsoft Office Students and Teachers Edition 2003
  • Microsoft Office Basic Edition 2003
  • Microsoft Office Access 2003
  • Microsoft Office Excel 2003
  • Microsoft Office FrontPage 2003
  • Microsoft Office InfoPath 2003
  • Microsoft Office OneNote 2003
  • Microsoft Office Outlook 2003
  • Microsoft Office PowerPoint 2003
  • Microsoft Office Publisher 2003
  • Microsoft Office Word 2003
Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry

SYMPTOMS

Assume a situation where you are working with a Microsoft Office 2003 document that contains an ActiveX control. The Active X control updates the data that is in the control.

In this situation, the Private Bytes counter in Performance Monitor may continually increase. Additionally, if you close the Office 2003 document, the resources are not released.

CAUSE

This problem may occur because the Mso.dll file creates EMF files when the data is updated in the ActiveX control. Therefore, the path of each EMF file that displays the ActiveX control changes. These changes cause an increase in resource usage.

RESOLUTION

How to obtain the hotfix

This issue is fixed in the Microsoft Office 2003 Hotfix Package that is dated November 10, 2005. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

898778 Description of the Microsoft Office 2003 post-Service Pack 2 hotfix package: November 10, 2005

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

Note When you enable this hotfix, the caching of pictures in an Office 2003 document will be turned off. Therefore, documents that contain many or large pictures may open more slowly in an Office 2003 program.

To enable this hotfix, follow these steps:
  1. Quit all Office 2003 programs.
  2. Click Start, click Run, type regedit, and then click OK.
  3. Locate and then click to select the following registry key:

    HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Common

  4. On the Edit menu, point to New, and then click Key.
  5. Type GELPrefs, and then press ENTER.
  6. With the GELPrefs subkey selected, point to New on the Edit menu, and then click DWORD Value.
  7. Type DisableBlipCaching, and then press ENTER.
  8. Right-click DisableBlipCaching, and then click Modify.
  9. In the Value data box, type 1, and then click OK.
  10. On the File menu, click Exit to quit Registry Editor.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MinorLast Reviewed:7/25/2006
Keywords:kbOffice2003preSP3fix kbQFE kbbug kbfix kbpubtypekc KB900460 kbAudITPRO kbAudEndUser
©2004 Microsoft Corporation. All rights reserved.