FIX: The IIS 6 Metabase writer incorrectly tries to back up the Metabase.bin file when you use the Volume Shadow Copy Service to back up the IIS 6 Metabase (900342)



The information in this article applies to:

  • Microsoft Internet Information Services version 6.0
  • Microsoft Windows XP Professional x64 Edition
  • Microsoft Windows XP Professional 64-Bit Edition (Itanium)
  • Microsoft Windows Server 2003, 64-Bit Enterprise Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems

SYMPTOMS

When you use the Volume Shadow Copy Service (VSS) to back up the Microsoft Internet Information Services (IIS) 6 metabase, the IIS 6 Metabase writer incorrectly tries to back up the Metabase.bin file.

You expect the IIS 6 Metabase writer to back up the Metabase.xml file.

CAUSE

This problem occurs if you use the IIS 6 Metabase writer on a computer that is running one of the following operating systems:
  • Microsoft Windows XP Professional x64 Edition
  • Microsoft Windows XP Professional 64-Bit Edition (Itanium)
Note Microsoft Windows XP Professional includes IIS 5.1. IIS 5.1 uses the Metabase.bin file to store IIS settings. However, Windows XP Professional x64 Edition and Windows XP Professional 64-Bit Edition for Itanium-based systems includes IIS 6. IIS 6 uses the Metabase.xml file to store IIS settings. The IIS 6 Metabase writer on these operating systems incorrectly tries to back up the Metabase.bin file instead of the Metabase.xml file.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required to install this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.Windows Server 2003, 32-bit editions
   Date         Time   Version        Size    File name
   -------------------------------------------------------
   27-May-2005  02:28  6.0.3790.2454  21,504  Iisadmin.dll   
Windows Server 2003 x64 editions
   Date         Time   Version        Size    File name     Platform
   -----------------------------------------------------------------
   27-May-2005  02:43  6.0.3790.2454  30,208  Iisadmin.dll  x64
Windows Server 2003 Itanium-based Editions
   Date         Time   Version        Size    File name     Platform
   -----------------------------------------------------------------
   27-May-2005  02:43  6.0.3790.2454  63,488  Iisadmin.dll  IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Modification Type:MinorLast Reviewed:7/25/2006
Keywords:kbfix kbbug kbHotfixServer kbQFE kbpubtypekc KB900342 kbAudDeveloper