A hyperlink that contains three forward slashes contains only one forward slash when you insert the hyperlink into a Word 2003 document (900258)


The information in this article applies to:

  • Microsoft Office Word 2003
Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry

SYMPTOMS

When you insert a hyperlink that contains three forward slashes (/) into a Microsoft Office Word 2003 document, the hyperlink contains only one forward slash. Therefore, the hyperlink is not valid.

RESOLUTION

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

How to obtain the hotfix

This issue is fixed in the Microsoft Office 2003 post-Service Pack 2 Hotfix Package that is dated November 10, 2005. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

898778 Description of the Microsoft Office 2003 post-Service Pack 2 hotfix package: November 10, 2005



To activate this hotfix, follow these steps:
  1. Quit Word 2003.
  2. Click Start, click Run, type regedit, and then click OK.
  3. Locate and then click to select the following registry key:

    HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Common

  4. After you select the key that is specified in step 3, point to New on the Edit menu, and then click DWORD.
  5. Type AllowConsecutiveSlashesInUrlPathComponent, and then press ENTER.
  6. Right-click AllowConsecutiveSlashesInUrlPathComponent, and then click Modify.
  7. In the Value data box, type 1, and then click OK.
  8. On the File menu, click Exit to quit Registry Editor.

WORKAROUND

To work around this problem, use one of the following methods:
  • Paste the correct hyperlink into the Word document.
  • Click the hyperlink that you inserted into the Word document, and then press ALT+F9. Type the missing forward slashes to correct the hyperlink, and then press ALT+F9.
  • Start Microsoft Internet Explorer. Then, paste the correct hyperlink into the Address bar.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MinorLast Reviewed:7/25/2006
Keywords:kbOffice2003preSP3fix kbQFE kbbug kbfix kbpubtypekc KB900258 kbAudEndUser
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