You receive an "Unable to display the folder. The calendar folder could not be found" error message when you try to view the Free/Busy information of a shared calendar that belongs to someone else in Outlook 2003, Outlook 2002, or in MSN (898853)


The information in this article applies to:

  • MSN
  • Microsoft Office Outlook 2003
  • Microsoft Outlook 2002
  • Microsoft Office Outlook Connector

SYMPTOMS

When you try to view the Free/Busy information of a shared calendar that belongs to someone else in Microsoft Office Outlook 2003, in Microsoft Outlook 2002, or in MSN, The Microsoft Network, you may receive an error message that is similar to the following message:
Unable to display the folder. The calendar folder could not be found.
You receive the error message even though the person who owns the shared calendar has given you permission to access the shared calendar.

CAUSE

This problem occurs if you have not restarted Outlook 2003, Outlook 2002, or reopened MSN, after the person who owns the shared calendar gave you permission to access the shared calendar.

RESOLUTION

To resolve this problem, you must re-start Outlook 2003, Outlook 2002, or reopen MSN.
Modification Type:MajorLast Reviewed:5/20/2005
Keywords:kbtshoot kbprb KB898853 kbAudEndUser
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