The hotfix that is described in Knowledge Base article 831464 is not installed when you install Exchange Server 2003 SP1 in disaster recovery mode on a computer that is running Windows Server 2003 (898786)


The information in this article applies to:

  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Exchange Server 2003 Enterprise Edition, Service Pack 1 (SP-1)
  • Microsoft Exchange Server 2003 Standard Edition, Service Pack 1 (SP1)

SYMPTOMS

When you install Microsoft Exchange Server 2003 Service Pack 1 (SP1) in disaster recovery mode on a computer that is running Microsoft Windows Server 2003, the hotfix that is described in Microsoft Knowledge Base article 831464 is not installed.

RESOLUTION

To resolve this issue, use one of the following methods.

Method 1

Install Exchange Server 2003 SP1 in disaster recovery mode. Then, install the hotfix as described in Knowledge Base article 831464.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

831464 IIS 6.0 compression corruption causes access violations

Note Because of file dependencies, you must have Windows Server 2003 installed on your computer.

Method 2

Install Windows Server 2003 SP1 on your computer. Windows Server 2003 SP1 contains the hotfix that is described in Knowledge Base article 831464.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Note You must restart your computer after you install Windows Server 2003 SP1.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

The hotfix that is described in Knowledge Base article 831464 resolves a bug where static files are compressed and may become corrupted in Microsoft Internet Information Services (IIS) 6.0. These files may include content from other files on the Web server. This hotfix is important to maintain the regular functions of Exchange Server 2003 components that rely on IIS 6.0.
Modification Type:MajorLast Reviewed:9/30/2005
Keywords:kbQFE kbfix KB898786 kbAudITPRO
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