Description of the Microsoft Office 2003 post-Service Pack 2 hotfix package: November 10, 2005 (898778)

SUMMARY

• The issues that the hotfix package fixes.
• The prerequisites for installing the hotfix package.
• Whether you must restart your computer after you install the hotfix package.
• Whether the hotfix package is replaced by any other hotfix package.
• Whether you must make any registry changes.
• The files that the hotfix package contains.

INTRODUCTION

Issues that the hotfix package fixes

• 899905 In PowerPoint 2003, when you try to open a presentation file was created in an earlier version of PowerPoint, the presentation file does not open, or the presentation file opens slower than you expect

• 900460 The Private Bytes counter in Performance Monitor may continually increase when an ActiveX control that is in an Office 2003 document is updated

• 900258 A hyperlink that contains three forward slashes contains only one forward slash when you insert the hyperlink into a Word 2003 document

• 905875 An Excel 2003 chart may be truncated or cutoff when you view or save the Excel 2003 chart as a Web page

• When you open a Microsoft Office Word 2003 document that has a smart document attached to it, the Word 2003 document does not open. Additionally, you receive the following error message:
  Microsoft Office Word has encountered a problem and needs to close. We are sorry for the inconvenience.
  When you view the data in the error report, the error report contains an error signature that is similar to the following error signature:

  Application name	Application version	Module name	Module version	Offset
  Winword.exe	11.0.6359.0	Mso.dll	11.0.6408.0	000bdbe3

  This issue may occur if you use the keyboard to open the document from the list of recently used files. For example, you click the File menu and then press 3 to open the third document on the list of recently used files.
  
• You are working in a terminal services environment on a computer that is running a 64-bit version of Microsoft Windows, such as Microsoft Windows Server 2003, Enterprise x64 Edition. The first time that you open Microsoft Office Outlook 2003 in this environment, Outlook 2003 may unexpectedly quit. When Outlook 2003 quits, you do not receive an error message. However, you receive the following error message shortly afterward:
  Microsoft Office Outlook has encountered a problem and needs to close. We are sorry for the inconvenience.
  When you view the data in the error report, the report contains an error signature that is similar to the following error signature:

  Application name	Application version	Module name	Module version	Offset
  Outlook.exe	11.0.6353.0	Ntdll.dll	5.1.2600.2180	000105f8

• When you refresh the data from a dynamic XML link in Microsoft Office Excel 2003, the data is not refreshed. Additionally, you receive the following error message:
  Error: Data Source not found.
• A Group Policy object (GPO) has been applied on the computer to hide a specific drive. However, when you click the down-arrow in the Look in box in the Open dialog box in an Office 2003 program, the drive is still available.
  
• When you try to create a new appointment in Outlook 2003, Outlook 2003 unexpectedly quits. Additionally, you receive the following error message:
  Microsoft Office Outlook has encountered a problem and needs to close. We are sorry for the inconvenience.
  When you view the data in the error report, the error report contains an error signature that is similar to the following error signature:

  Application name	Application version	Module name	Module version	Offset
  Outlook.exe	11.0.5510.0	Mso.dll	11.0.5703.0	0006ed0e

  This issue may occur if the following registry key has a "Null" value in the Server Name string:

  HKEY_CURRENT_USER\Software\Microsoft\User Location Service\Client

• In Excel 2003, you open a workbook that contains complex scripting. When the script is run, Excel 2003 may unexpectedly quit.