The "Maximum number of VPN clients allowed" value is reset when you install ISA Server 2004 Enterprise Edition and join the server to an existing array (898717)

RESOLUTION

For subsequent installations, do not reset the maximum number of IP addresses. You have to apply the update before you install a new firewall server. To do this, follow these steps:

1. Copy the original ISA Server 2004 installation CD to a local share folder.
2. At the command prompt, type the following command, and then press the ENTER key:

   msiexec /a <local share>\MS_FPC_Server.msi /p <update>

   
   Note The placeholder<local share> is a placeholder for the path of the MS_FPC_Server.msi file, such as C:\ISA 2004\FPC. The placeholder <update> is a placeholder for the name of the update that you want to install to the computer before you install a new ISA server.
3. Start <local share>\Isaautorun.exe.

For more information about how to install ISA Server 2004 hotfixes and updates, click the following article number to view the article in the Microsoft Knowledge Base:

Service pack information

To resolve this problem, obtain the latest service pack for Internet Security and Acceleration Server 2004. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next ISA Server 2004 Enterprise Edition service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Size       File name
   -------------------------------------------------------------
   04-May-2005  23:25  1,018,880  Isa2004ee-kb898717-x86-enu.msp