COMTI transactions may fail with an Event 102 (1419) error after applying a Host Integration Server 2000 post-SP1 COMTI update or after applying Host Integration Server 2000 SP2 (898611)


The information in this article applies to:

  • Microsoft Host Integration Server 2000 SP1
  • Microsoft Host Integration Server 2000 SP2
EBizSE:1632

SYMPTOMS

Microsoft Component Object Model (COM) Transaction Integrator (COMTI) transactions that were correctly functioning may fail after you apply one of the following updates:
  • A Microsoft Host Integration Server 2000 post-Service Pack 1 (SP1) COMTI update
  • Microsoft Host Integration Server 2000 Service Pack 2 (SP2)
When this problem occurs, the following event is logged on the system that is running COMTI:Event ID: 102
Source: COMTI
Description: (102) COM Transaction Integrator reported the following exception to the client:

Component: Component Name
Method: Method Name

Exception description: (1419) The LU 6.2 user ID or password were not valid for host. If your application explicitly supplies host security credentials using the callback facility, enter a user ID and password that are valid for the host. If you are using Host Integration Server 2000 integrated host security, contact the system administrator. Additionally, the following event is logged on the Host Integration Server 2000 server that is providing the Advanced Program-to-Program Communications (APPC) session that COMTI is using to communicate with the IBM mainframe application:Event ID: 401
Source: SNA Server
Description: Single Sign-On request for Domain\User failed - failed to communicate with the host account cache for host domain Host Security Domain

CAUSE

This problem occurs because COMTI does not correctly pass the user name and domain name that COMTI is using to the APPC ALLOCATE verb. This problem occurs when the Authenticate with user credentials check box is selected as the security setting for the COMTI remote environment (RE).

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Host Integration Server 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version     Size     File name
   -----------------------------------------------------
   05-May-2005  01:59  5.0.0.2062  323,856  Cedrmsgs.dll     
   05-May-2005  01:59  5.0.0.2062  311,568  Mobase.dll       
   05-May-2005  01:59  5.0.0.2062  119,056  Tagen.dll        
   05-May-2005  01:59  5.0.0.2062   82,192  Tranlu62.dll     
   05-May-2005  01:59  5.0.0.2062  114,960  Trantcp.dll

Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MinorLast Reviewed:7/25/2006
Keywords:kbHotfixServer kbQFE kbfix kbbug kbpubtypekc KB898611 kbAudDeveloper
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