You receive a "No Guide Listings are available for your region" message after you change the TV Signal type setting in Windows Media Center Edition 2004 (898585)



The information in this article applies to:

  • Microsoft Windows XP Media Center Edition 2004

SYMPTOMS

After you change the TV Signal type setting in Microsoft Windows XP Media Center Edition 2004, you discover that there are no program guide listings for the available channels. When you try to use the program guide, you receive a dialog box that states the following: No Guide listings are available for your region. Select Setup to check for Guide listings availability.

CAUSE

This problem occurs if you did not select the option to download a new guide after you changed the TV Signal type setting.

RESOLUTION

To work around this problem, use the remote to manually reset the program guide setup options. To do this, follow these steps:
  1. Press the Start button on the remote to open the Windows XP Media Center start screen.
  2. Click General.
  3. Click Guide setup, and then click Change lineup.
  4. Follow the directions that appear on the screen to select a new channel lineup.

Technical support for Media Center

Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site:

Modification Type:MajorLast Reviewed:6/3/2005
Keywords:kbtshoot kbprb KB898585 kbAudEndUser