You receive an "Unexpected Error" error message when you try to save an opportunity, a quote, an order, an invoice, or a case in Microsoft CRM 1.2 (898567)

The information in this article applies to:

Microsoft Business Solutions CRM Sales for Outlook
Microsoft CRM 1.2

SYMPTOMS

When you try to save an opportunity, a quote, an order, an invoice, or a case in Microsoft CRM 1.2, you receive the following error message:

Unexpected Error

An error has occurred. For more information, contact your system administrator.

CAUSE

This problem occurs if the following conditions are true:

You try to save an opportunity, a quote, an order, an invoice, or a case that pertains to a particular contact or to a particular account.
That contact name or that account name contains the following words or characters:
- type
- type=

For example, this problem occurs if you try to save a new opportunity for an account that has the following name:

type=0

RESOLUTION

Microsoft CRM has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Knowledge Base article:

904435 Update Rollup 2 is available for Microsoft CRM 1.2

MORE INFORMATION

For more information about the terminology that is used to describe Microsoft product updates, see the following articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Modification Type:	Minor	Last Reviewed:	9/8/2006
Keywords:	kbMBSMigrate kbQFE kbHotfixServer kbpubtypekc KB898567 kbAudDeveloper