BUG: You cannot sort some information by using the column headings in the SNA Manager MMC snap-in in Host Integration Server 2004 and in Host Integration Server 2000 (898539)


The information in this article applies to:

  • Microsoft Host Integration Server 2000
  • Microsoft Host Integration Server 2000 SP1
  • Microsoft Host Integration Server 2000 SP2
  • Microsoft Host Integration Server 2004
Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry

SYMPTOMS

In the SNA Manager Microsoft Management Console (MMC) snap-in that is in Microsoft Host Integration Server 2004, you cannot sort some information by using the column headings. Instead, the information is sorted based on the items that appear in the first column. For example, information in the Workstation container is sorted based on the Workstation ID column. You cannot sort the items by clicking the Comment column.

You do not experience this problem in other containers, such as the APPC Modes container. You can sort information in the APPC Modes container based on the Mode Name or the Comment columns. The information is sorted by using a case-sensitive sorting algorithm.

CAUSE

This problem occurs because the sorting algorithm of SNA Manager is not applied to all containers. The sorting algorithm of SNA Manager only applies where the result items do not appear under the container name and the column name. For example, the workstation IDs can appear under the Workstations container name and in the Workstation ID column of the results window.

RESOLUTION

Host Integration Server 2000

No fix is currently available for Host Integration Server 2000.

Host Integration Server 2004

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Host Integration Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.PrerequisitesNo prerequisites are required.Restart requirementYou do not have to restart the computer after you apply this hotfix.Hotfix replacement informationThis hotfix does not replace any other hotfixes.File information The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version     Size     File name
   ---------------------------------------------------
   10-Jun-2005  22:43  6.0.1960.0  252,416  Mmcsna.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

After you apply this hotfix, SNA Manager sorts items that are listed in all the available columns in all containers. By default, sorting uses a case-sensitive algorithm. The following list is an example of items that are sorted in ascending order when you use case-sensitive sorting:
  • ALICE
  • TEST
  • TOM
  • WILLIAM
  • test
If the column is sorted in descending order, the results appear as follows:
  • test
  • WILLIAM
  • TOM
  • TEST
  • ALICE
In this example, "test" and "TEST" are not listed together because of the case-sensitive sorting algorithm. In some circumstances, you may want to sort information by using case-insensitive sorting. To use case-insensitive sorting, follow these steps to create the CaseInsensitiveSorting registry value:

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate the following subkey in the registry:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Sna Server\CurrentVersion\Manage

  3. Right-click Manage, point to New, and then click DWORD Value.
  4. Type CaseInsensitiveSorting, and then press ENTER.
  5. Double-click CaseInsensitiveSorting, type 1 in the Value data box, and then click OK.
  6. Close and then restart SNA Manager.
Alternatively, you can create the CaseInsensitiveSorting registry value in the HKEY_CURRENT_USER key. To do this, follow these steps:
  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate the following subkey in the registry:

    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Sna Server\CurrentVersion\Manage

    Note By default, the Manage subkey under the HKEY_CURRENT_USER key does not exist on Host Integration Server 2004-based servers. You must add this subkey before you add the CaseInsensitiveSorting registry value. However, the Manage subkey does exist under the HKEY_CURRENT_USER key on Host Integration Server 2004-based client systems. To create the CurrentVersion\Manage subkey, follow these steps:
    1. Locate the following subkey in the registry:

      HKEY_CURRENT_USER\SOFTWARE\Microsoft\Sna Server

    2. Right-click Sna Server, point to New, and then click Key.
    3. Type CurrentVersion, and then press ENTER.
    4. Right-click CurrentVersion, point to New, and then click Key.
    5. Type Manage, and then press ENTER.
  3. Right-click Manage, point to New, and then click DWORD Value.
  4. Type CaseInsensitiveSorting, and then press ENTER.
  5. Double-click CaseInsensitiveSorting, type 1 in the Value data box, and then click OK.
  6. Close and then restart SNA Manager.
First, the SNA Manager snap-in searches for the CaseInsensitiveSorting registry value under the HKEY_CURRENT_USER key. If the CaseInsensitiveSorting registry value does not exist, the SNA Manager snap-in searches the HKEY_LOCAL_MACHINE key. If the CaseInsensitiveSorting registry value does not exist in either registry location, or if the value is any value that is different from "1", all sorting will be case-sensitive.

After you enable the CaseInsensitiveSorting registry value, SNA Manager uses the case-insensitive sorting algorithm the next time that you start SNA Manager. The following list is an example of items that are sorted in ascending order when you use case-insensitive sorting:
  • ALICE
  • test
  • TEST
  • TOM
  • WILLIAM
If the column is sorted in descending order, the results appear as follows:
  • WILLIAM
  • TOM
  • test
  • TEST
  • ALICE
When case-insensitive sorting is enabled, "test" and "TEST" are listed together.

For more information about standard terminology used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MinorLast Reviewed:6/5/2006
Keywords:kbHotfixServer kbQFE kbBug kbSnapIn kbui kbusage kbfix KB898539 kbAudITPRO
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