Alerts occur even when you create override criteria in Microsoft Operations Manager 2005 (898466)

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Operations Manager 2005 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required to install this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix. However, this hotfix will restart the MOM service.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   -------------------------------------------------------------------------------
   21-Jun-2005  00:39  6.0.2900.2180   1,429,736  Mom2005-rtm-kb898466-x86-enu.exe 

After the hotfix is installed, the following files will have the listed attributes or later:

   Date		Time 	Version 	Size 		File name
   -------------------------------------------------------------------------------
   18-Jun-2005 	00:23 	5.0.2749.25 	899,824 	Momactions.dll 
   18-Jun-2005 	00:23 	5.0.2749.25 	1,530,608 	Momdbconnector.dll 
   18-Jun-2005 	00:23 	5.0.2749.25 	1,629,936 	Momengine.dll 
   18-Jun-2005 	00:23 	5.0.2749.25 	362,736 	Momforwardingconnector.dll 
   18-Jun-2005 	00:23 	5.0.2749.25 	61,168 		Momhost.exe
   18-Jun-2005 	00:10 			51,944 		Eemengine.tlb  

Installation information

To install this hotfix, follow these steps:

1. Copy Mom2005-rtm-kb898466-x86-enu.exe to a local folder or to a network shared folder. If you use a network shared folder, make sure that you can access the folder from the computers that require this hotfix.
2. Log on as an administrator to one of the computers that require this hotfix.
3. Run Mom2005-rtm-kb898466-x86-enu.exe on each computer that meets the predefined criteria. You can run the file at a command prompt or by using Windows Explorer.
4. Repeat steps 2 through 3 on each computer that requires this hotfix.