You may receive a "The system cannot find the path specified" error message when you try to open Internet Services Manager or an MMC snap-in on a computer that is running IIS 5.0 (897763)

RESOLUTION

To resolve this issue, use one of the following methods.

Method 1: Use the Adsutil.vbs utility to determine the services that are configured in the metabase

To use the Adsutil.vbs utility to determine the services that are configured in the IIS metabase, follow these steps:

1. Click Start, click Run, type Services.msc, and then click OK.
2. In the Services snap-in, under Name, verify the IIS services that are installed on the computer.
3. Click Start, click Run, type cmd, and then click OK.
4. At the command prompt, type the following command, where HardDisk is the hard disk where IIS is installed:

   cd HardDisk\inetpub\adminscripts

5. To verify that an IIS service is configured in the metabase, type the following command at the command prompt, where ServiceName is the IIS service that you want to verify in the IIS metabase:

   Adsutil.vbs enum ServiceName

   For example, to verify that the IIS metabase contains configuration information for the FTP Publishing Service, type Adsutil.vbs enum MSFTPSVC.
   
   If you receive an error message that is similar to the following, the IIS service may not be installed correctly:
   The path requested could not be found.
6. After you determine the configuration differences between the information that is stored in the metabase and the services that are running on the computer, install or remove services on the computer. To do this, follow these steps:
   1. Click Start, click Run, type Appwiz.cpl, and then click OK.
   2. Double-click Add/Remove Windows Components.
   3. Double-click Internet Information Services (IIS).
   4. Click to select or click to clear the check boxes for the services that you want to configure, and then click Next.
   5. Follow the prompts on the screen to complete the Windows Components Wizard.

Method 2: Delete the registry key for the FTP Publishing Service

To delete the registry key for the FTP Publishing Service, follow these steps:

Note Only follow these steps if the FTP Publishing Service is installed on the computer and if the IIS metabase contains no configuration information for the FTP Publishing Service.

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

1. Click Start, click Run, type cmd, and then click OK.
2. Locate the folder where the Adsutil.vbs file is located.
3. To enumerate the configuration information for the FTP Publishing Service in the IIS metabase, type the following command:

   Adsutil.vbs enum MSFTPSVC

   If the IIS metabase contains no configuration information for the FTP Publishing Service or if you receive an error message, go to step 4.
4. Click Start, click Run, type regedit, and then click OK.
5. Locate and then right-click the following key in the registry:

   HKEY_LOCAL_MACHINE\Software\Microsoft\INetMgr\Parameters\AddOnServices\FTP

6. In the right pane, right-click FTP, and then click Delete.
7. Quit Registry Editor.