FIX: Event ID 5896 is logged every 15 to 60 seconds on a server that is running the Provisioning Audit and Recovery Service component in Microsoft Provisioning System 2.0 (897664)

SYMPTOMS

In Microsoft Provisioning System 2.0, the following event is logged in the application event log every 15 to 60 seconds on a server that is running the Provisioning Audit and Recovery Service component:Source: Provisioning Audit and Recovery Service
Event ID: 5896
Computer: MPS01
Description:
Error occurred while moving records to the audit log database. SQL server reported errors: Multiple-step OLE DB operation generated errors. Check each OLE DB status value, if available. No work was done.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To apply this hotfix, you must have Microsoft Provisioning System 2.0 installed on the computer. Microsoft Provisioning System 2.0 is included in Microsoft Hosted Messaging and Collaboration 3.0.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version     Size     File name
   ---------------------------------------------------------
   18-Apr-2005  12:56  13.4.408.0  206,128  MPFListener.exe

MORE INFORMATION

If you are concerned about the event log filling with auditing errors, you can disable Error Auditing. To do this, follow these steps:

Log on to the Microsoft Provisioning System server (MPS01) by using an account that is a member of the domain administrators group.
Click Start, click All Programs, click Microsoft Provisioning Server, and then click Provisioning Manager.
Expand the Provisioning Servers node.
Right-click the Provisioning Engines node, and then click Properties.
Click the General tab, and then double-click Audit Level.
Click to clear the following audit level check boxes:
- Transactions with Errors
- Aborted transactions
- Errors
- Aborted Procedures
- Failed Procedures
Click OK, click Apply, and then click OK.

Note If you have already followed these steps before you apply this hotfix, reenable Error Auditing so that any errors that occur in the future will be logged. To reenable Error Auditing, follow these steps, but in step 6, click to select the audit level check boxes that are listed.