Description of the Office XP post-Service Pack 3 hotfix package: April 4, 2005 (897069)


The information in this article applies to:

  • Microsoft Office XP Professional
  • Microsoft Office XP Developer
  • Microsoft Office XP Standard
  • Microsoft Office XP Small Business
  • Microsoft Office XP Students and Teachers
  • Microsoft PowerPoint 2002
  • Microsoft Word 2002

SUMMARY

Microsoft has released the Office XP post-Service Pack 3 hotfix package for Microsoft Office XP. This article describes the following information about the hotfix package:

  • Issue that the hotfix package fixes
  • Prerequisites for installing the hotfix package
  • Information about whether you must restart your computer after you install the hotfix package
  • Information about whether the hotfix package is replaced by any other hotfix package
  • Information about whether you must make any registry changes to use one or more of the hotfixes in the package
  • Files that the hotfix package contains

Article contents

INTRODUCTION

This article describes the Office XP issues that are fixed in the Office XP post-Service Pack 3 hotfix package that is dated April 4, 2005.

back to the top

Issues that the hotfix package fixes

This hotfix package fixes the following issues that were not previously documented in a Microsoft Knowledge Base article:
  • When you insert a bitmap image that contains a foreground image and a background image, the background image may be split and rotated.
  • When you print a document that contains a grayscale image to a color printer, the image may not print. This problem may occur when the following conditions are true:
    • The printer is set to print the document in color.
    • You set a color to be transparent in the image.
  • When you insert a .tif image in a document, a blank picture frame may appear in the document instead of the .tif image. This problem may occur if the .tif image contains a CMYK profile.
back to the top

MORE INFORMATION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

back to the top

Prerequisites

  • The optimized version of this hotfix is a post-Office XP Service Pack 3 (SP3) hotfix. To install this version of the hotfix, you must have Office XP SP3 installed. For more information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:

    832671 Description of Microsoft Office XP Service Pack 3

  • The optimized version of this hotfix requires Microsoft Windows Installer 2.0 or a later version. For more information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:

    330537 Office XP updates and patches released after September 2002 may require Windows Installer 2.0

  • The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office XP Service Pack 2 (SP2). However, we have tested this hotfix on a computer that is running Office XP SP3 more extensively than we have on a computer that is running Office XP SP2. If you install this hotfix on a computer that is running Office XP SP2, some file conflicts may occur. We support this configuration, but we do not recommend it.
back to the top

Restart information

You do not have to restart your computer after you install this hotfix.

back to the top

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

back to the top

Registry information

You do not have to create or modify any registry keys to use any hotfixes that this package contains.

back to the top

Hotfix file information

This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date          Time    Size         File name
   --------------------------------------------------------------------------
   04-Apr-2005   22:57   11,064,320   Sharedff.msp (full-file/administrative)
   04-Apr-2005   20:28    4,365,312   Sharedop.msp (optimized)
After you install the hotfix, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.
   Date          Time    Version       Size        File name
   ---------------------------------------------------------
   10-Sep-2004   21:11   10.0.6731.0     105,152   Ietag.dll        
   02-Apr-2005   15:01   10.0.6758.0   9,796,288   Mso.dll
Note For more information about how to install this hotfix, see the Readme.txt file that is included in the package.

back to the top

REFERENCES

For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

back to the top
Modification Type:MinorLast Reviewed:8/26/2006
Keywords:kbQFE KBHotfixServer kbgraphic kbprint kbBug kbfix kbHotfixRollup kbOfficeXPpostSP3fix KB897069 kbAudEndUser kbAudITPRO
©2004 Microsoft Corporation. All rights reserved.