You receive an "Insert Writable Media" error message when you try to use the Create CD/DVD experience to write to a DVD (896038)


The information in this article applies to:

  • Microsoft Windows XP Media Center Edition 2005

SYMPTOMS

After you insert a blank DVD into the recordable DVD drive of a Microsoft Windows XP Media Center Edition 2005-based computer, you may receive the following error message when you try to use the Create CD/DVD experience to write to the DVD:
Insert Writable Media

CAUSE

This issue may occur because the DVD drive does not support the type of DVD that you inserted. For example, some drives support only DVD+R or DVD-R media. These drives do not detect DVD+RW or DVD-RW media. See your hardware documentation for more information about the type of DVD media that your DVD drive supports.

RESOLUTION

To resolve this issue, use the type of DVD that your drive supports. For example, make sure that you use a DVD-RW disc in a drive that supports DVD-RW.

MORE INFORMATION

For more information about DVD formats, visit the following Microsoft Web pages:

http://www.microsoft.com/resources/documentation/Windows/XP/all/reskit/en-us/Default.asp?url=/resources/documentation/Windows/XP/all/reskit/en-us/prdh_dmt_fwsi.asp

http://www.microsoft.com/resources/documentation/Windows/XP/all/reskit/en-us/Default.asp?url=/resources/documentation/Windows/XP/all/reskit/en-us/prdm_mtm_clnk.asp

Media Center Technical Support

Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site: http://www.microsoft.com/windowsxp/mediacenter/
Modification Type:MajorLast Reviewed:4/7/2005
Keywords:kbtshoot KB896038 kbAudEndUser
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