System drive compression causes a driver installation to fail if the driver does not have a digital signature in Windows Server 2003, in Windows XP, and in Windows 2000 (895987)
The information in this article applies to:
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Datacenter Edition
- Microsoft Windows Server 2003, Standard Edition
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
- Microsoft Windows XP Media Center Edition
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Professional
- Microsoft Windows 2000 Datacenter Server
- Microsoft Windows 2000 Advanced Server
SYMPTOMSYou compress the system drive on your computer that is running Microsoft Windows Server 2003, Microsoft Windows XP, or Microsoft Windows 2000. If you then update a driver by installing a file that
does not have a digital signature, the installation appears to be successful, but the
driver is not updated. Alternatively, if you update a driver by installing a file that does not have a digital signature and then compress your system drive, the driver reverts to its earlier version.CAUSEThis issue occurs because the original driver is protected by Windows
File Protection (WFP). When you write to a file that is compressed, WFP replaces the updated file with the previous file that has a digital
signature.RESOLUTIONTo resolve this problem, use one of the following
methods:
- When you compress your system drive, do not compress the root directory, and do not compress the Windows directory. In Windows Server 2003 and in Windows XP, the Windows directory is named "Windows." In Windows 2000, the Windows directory is named "Winnt."
- If
the original driver is protected by WFP, do not use a file that has no digital signature to update the driver. To obtain a driver update that has a digital
signature, contact the company
that released the driver.
STATUS This
behavior is by design.
| Modification Type: | Major | Last Reviewed: | 3/15/2005 |
|---|
| Keywords: | kbDriver kbUpgrade kbtshoot kbprb KB895987 kbAudDeveloper |
|---|
|